About
Your packing checklist would be incomplete if you haven’t packed Tune Protect Travel – AirAsia with you. With over 22 benefits, our mighty plan covers you before, during and after your trip! Don’t let the fear of the unknown hold you back and start your adventure today.
SICKNESS: UP TO MYR 1,500
Note :
- Inbound Travel Protection - only valid for departures from Honolulu into Malaysia.
- *Regional Plan is no longer available effective 1st March 2017.
- This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
- IMPORTANT: Your coverage will depend on your travel itinerary and the date you purchased the insurance. Please read the Policy Wording carefully to understand the coverage and sections applicable based on the plan purchased.
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad 30686-K).
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad 30686-K).
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad 30686-K).
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad 30686-K).
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad 30686-K).
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
frequently asked questions
Siapakah yang menyediakan perlindungan insurans Perlindungan Perjalanan Tune - AirAsia saya?
Tune Protect Travel - AirAsia is specially designed for AirAsia through Tune Protect Malaysia with your needs in mind.
Perlindungan Perjalanan Tune - AirAsia direka khas untuk AirAsia melalui Tune Protect Malaysia dengan memikirkan keperluan anda.
Apakah perlindungan insurans saya di bawah Perlindungan Perjalanan Tune - AirAsia?
You may refer to Tune Protect Travel - AirAsia Policy Wording for a full description of the terms, conditions and exclusions of cover.
Anda boleh merujuk kepada Pernyataan Polisi Perlindungan Perjalanan Tune - AirAsia untuk keterangan lengkap mengenai terma, syarat dan pengecualian perlindungan.
Adakah terdapat had umur untuk polisi Perlindungan Perjalanan Tune - AirAsia?
Yes, Guest must be at least 9 days old and above to qualify.
Ya, Tetamu mestilah berumur sekurang-kurangnya 9 hari dan ke atas untuk kelayakan umur perlindungan ini.
Adakah saya memerlukan pemeriksaan perubatan untuk memohon mana-mana pelan Perlindungan Perjalanan Tune - AirAsia?
No, a medical examination is not required. However, please note that claims arising from Pre-Existing Medical Conditions are excluded.
Tidak, pemeriksaan perubatan tidak diperlukan. Walau bagaimanapun, sila ambil perhatian bahawa tuntutan yang timbul daripada Keadaan Kesihatan Sedia Ada adalah dikecualikan.
Bolehkah saya masih membeli Perlindungan Perjalanan Tune - AirAsia jika saya mempunyai Keadaan Sedia Ada?
Yes, you can. However, there are exclusions on Pre-existing Conditions as stated in the policy's full Terms and Conditions.
"Pre-existing Condition" refers to injury, sickness, disease, illness or other medical conditions that require medical treatment 90 days before you purchase Tune Protect Travel – AirAsia.
Ya, anda boleh. Walau bagaimanapun, terdapat pengecualian ke atas Keadaan Sedia Ada seperti yang dinyatakan dalam Terma dan Syarat penuh polisi.
"Keadaan Sedia Ada" merujuk kepada kecederaan, kesakitan, penyakit, atau keadaan kesihatan lain yang memerlukan rawatan perubatan selama 90 hari sebelum anda membeli Perlindungan Perjalanan Tune- AirAsia.
Bolehkah saya membayar bayaran tambahan untuk melindungi keadaan kesihatan sedia ada?
No, there is no option to pay extra to obtain coverage for pre-existing medical conditions.
Tidak, tiada pilihan untuk membayar bayaran tambahan bagi mendapatkan perlindungan untuk keadaan kesihatan sedia ada.
Bolehkah saya meminda polisi Perlindungan Perjalanan Tune - AirAsia saya?
For short haul flights (AK, QZ, Z2, and FD), any changes you make will cause your Tune Protect Travel – AirAsia* policy to expire automatically and you will have to repurchase insurance for your new itinerary. However, if the flight change is made by AirAsia, your current policy will automatically be carried forward to your new itinerary.
For long haul flights (D7, XJ and XT), your Tune Protect Travel – AirAsia* policy will automatically be carried forward to your new itinerary.
Untuk penerbangan jarak pendek (AK, QZ, Z2, dan FD), apa-apa perubahan yang anda buat akan menyebabkan polisi Perlindungan Perjalanan Tune - AirAsia * anda tamat secara automatik dan anda perlu membeli semula insurans untuk jadual perjalanan baru anda. Walau bagaimanapun, jika perubahan penerbangan dibuat oleh AirAsia, polisi semasa anda akan dibawa ke hadapan secara automatik ke jadual perjalanan baru anda.
Bagi penerbangan jarak jauh (D7, XJ dan XT), polisi Perlindungan Perjalanan Tune- AirAsia * anda akan dibawa ke hadapan secara automatik ke jadual perjalanan baru anda.
Bolehkah saya memindahkan pelan Perlindungan Perjalanan Tune - AirAsia saya?
No, you may not.
Tidak, anda tidak boleh.
Adakah premium Perlindungan Perjalanan Tune - AirAsia boleh dikembalikan?
You have a 14-day cooling-off period after you make your purchase and you may cancel your policy by emailing us at [email protected]. However, if your trip has commenced, no refunds are allowed.
Anda mempunyai tempoh bertenang selama 14 hari selepas anda membuat pembelian anda dan anda boleh membatalkan polisi anda dengan menghantar e-mel kepada kami di [email protected]. Walau bagaimanapun, jika perjalanan anda telah bermula, tiada bayaran balik akan diberikan.
Adakah saya perlu membawa salinan Sijil Insurans bersama saya semasa perjalanan?
No, you don't need to carry a copy of your Certificate of Insurance.
Tidak, anda tidak perlu membawa salinan Sijil Insurans anda.
Adakah saya perlu membawa sebarang dokumen tambahan sebagai bukti pembelian apabila saya melakukan perjalanan?
No, your purchase confirmation is printed on your AirAsia Itinerary.
Tidak, pengesahan pembelian anda dicetak pada Jadual Perjalanan AirAsia anda.
Di mana saya harus menyatakan penama saya untuk menerima faedah?
You don't need to indicate a nominee for your Tune Protect Travel - AirAsia policy! Personal Accident benefits paid due to a fatal accident will be made to the estate of the Insured while other benefits are paid directly to the Insured.
Anda tidak perlu menyatakan penama untuk polisi Perlindungan Perjalanan Tune - AirAsia anda! Manfaat Kemalangan Diri yang dibayar akibat kemalangan maut akan dibuat kepada harta pusaka Orang yang Diinsuranskan sementara manfaat lain dibayar secara terus kepada Orang yang Diinsuranskan.
Apakah yang akan berlaku kepada Pelan Perlindungan Perjalanan Pulang Tune- AirAsia saya jika AirAsia menjadualkan semula Penerbangan Pulang saya ke suatu tarikh kemudiannya?
Your Tune Protect Travel - AirAsia Return-Trip Plan is automatically extended to cover you up to a maximum of 3 days if your Return Flight is rescheduled by AirAsia to a later date.
Pelan Perlindungan Perjalanan Pulang Tune- AirAsia anda secara automatik dilanjutkan untuk melindungi anda sehingga maksimum 3 hari jika Penerbangan Pulang anda dijadualkan semula oleh AirAsia ke tarikh yang kemudiannya.
Apakah Perlindungan Perjalanan Masuk?
Inbound Travel Protection is specially designed for AirAsia’s passengers departing from Nepal, Sri Lanka, Bangladesh, Maldives, Mauritius, Iran and Honolulu into Malaysia. This travel protection is underwritten by Tune Protect Malaysia with your needs in mind.
For the full Schedule of Benefits, please refer to the Policy Wording.
Perlindungan Perjalanan Masuk direka khas untuk penumpang AirAsia yang berlepas dari Nepal, Sri Lanka, Bangladesh, Maldives, Mauritius, Iran dan Honolulu ke Malaysia. Perlindungan perjalanan ini ditaja jamin oleh Tune Protect Malaysia dengan memikirkan keperluan anda.
Untuk Jadual Manfaat penuh, sila rujuk kepada Pernyataan Polisi.
Berapakah jumlah premium yang perlu saya bayar?
The premium depends on your destination and length of your trip.
Premium bergantung pada destinasi dan jarak perjalanan anda.
Apakah yang perlu saya lakukan jika terdapat perubahan pada butiran peribadi saya?
It is important that you inform us of any change in your contact detail/ life profile including nomination, occupation and personal pursuits which would affect the risk profile of this Policy.
Ia adalah penting untuk anda memberitahu kami sekiranya terdapat apa-apa perubahan ke atas butiran perhubungan/ profil hayat anda termasuk pekerjaan dan kegemaran peribadi yang akan menjejaskan profil risiko.
Di manakah saya boleh mendapatkan maklumat lanjut?
Should you require additional information about Personal Accident insurance, please refer to the insurance info booklet available at all our branches or visit www.insuranceinfo.com.my.
Kindly email our team at [email protected] for further enquiries. You can also reach us via the Live Chat function on the site.
Sekiranya anda memerlukan maklumat tambahan mengenai insurans Kemalangan Diri, sila rujuk risalah insurans yang terdapat di semua cawangan kami atau lawati www.insuranceinfo.com.my.
Sila hantarkan e-mel kepada pasukan kami di [email protected] untuk pertanyaan lanjut. Anda juga boleh menghubungi kami melalui fungsi Sembang Langsung (Live Chat) di laman web ini.