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Tune Protect Travel Skybus

About

Travel like a bus (boss) on Skybus to and from the airport and get Tune Protect Travel Skybus – exclusively for your Skybus trips.

*Note: Only applicable for customers who purchase Skybus tickets online via AirAsia.com

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Note :

This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))).

Policy Wording

Download and understand your plan details. This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))

View pdf

frequently asked questions

1. What does this policy cover?
Apakah produk perlindungan polisi ini?
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This policy covers Personal Accident, Total Permanent Disability, damage to luggage and personal effects, and loss of luggage and personal effects.

Polisi ini meliputi manfaat seperti Kemalangan Peribadi, Hilang Upaya Kekal, kerosakan kepada bagasi dan barangan peribadi, dan kerugian kepada bagasi dan barangan peribadi.

2. Who is the underwriter for this policy?
Siapakah yang menaja jamin polisi ini?
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Tune Protect Malaysia is the underwriter for Tune Protect Travel Skybus.

Perlindungan Perjalanan Skybus Tune ditaja jamin oleh Tune Protect Malaysia.

3. How do I make a claim?
Bagaimanakah saya boleh memfailkan tuntutan?
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Please click here to submit your claim.

Sila klik di sini untuk membuat penyerahan tuntutan anda.

4. Is there a limit per item damaged or lost claimed?
Adakah had atau jumlah manfaat bagi setiap satu kerosakan atau kerugian barangan yang boleh dituntut dinyatakan?
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Yes. Each item is payable up to MYR 100.00 and total sum insured is MYR 500.00.

Ya. Setiap barangan akan dibayar sehingga MYR 100.00 dan jumlah yang diinsuranskan adalah MYR 500.00.

5. Are all items damaged or lost claimable?
Adakah semua item yang rosak atau hilang dituntut?
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No. Please refer to exclusions in the policy wording.

Tidak. Sila rujuk kepada pengecualian perlindungan yang dinyatakan di dalam Pernyataan Polisi.

6. How do I purchase Tune Protect Travel Skybus?
Bagaimanakah saya boleh membeli produk Perlindungan Perjalanan Bagasi Tune?
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Tune Protect Travel Skybus is offered to AirAsia travelers who purchase their bus ticket on airasia.com.

Any enquiries can be directed to [email protected] or call us during our office hours on 03-2056 6200 (Mon to Thu 8:30am to 5:30 pm, Friday 8:30 am to 4:30 pm).

 

Perlindungan Perjalanan Bagasi Tune ditawarkan kepada pelancong AirAsia yang membeli tiket bas mereka di airasia.com.

Sebarang pertanyaan boleh diarahkan ke [email protected] atau hubungi kami semasa waktu pejabat kami di 03-2056 6200 (Isnin hingga Khamis 8:30 pagi hingga 5:30 petang, Jumaat 8:30 pagi hingga 4:30 petang).

7. What do I need to do if there are changes to my contact/personal details?
Apakah yang perlu saya lakukan jika terdapat perubahan pada butiran peribadi saya?
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It is important that you inform us of any change in your contact detail/ life profile including nomination, occupation and personal pursuits which would affect the risk profile of this Policy.

Ia adalah penting untuk anda memberitahu kami sekiranya terdapat apa-apa perubahan ke atas butiran perhubungan/ profil hayat anda termasuk pekerjaan dan kegemaran peribadi yang akan menjejaskan profil risiko.

8. Where can I get further information?
Di manakah saya boleh mendapatkan maklumat lanjut?
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Should you require additional information about Personal Accident insurance, please refer to the insurance info booklet available at all our branches or visit www.insuranceinfo.com.my.

Kindly email our team at [email protected] for further enquiries. You can also reach us via the Live Chat function on the site.

 

Sekiranya anda memerlukan maklumat tambahan mengenai insurans Kemalangan Diri, sila rujuk risalah insurans yang terdapat di semua cawangan kami atau lawati www.insuranceinfo.com.my.

Sila hantarkan e-mel kepada pasukan kami di [email protected] untuk pertanyaan lanjut. Anda juga boleh menghubungi kami melalui fungsi Sembang Langsung (Live Chat) di laman web ini.