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Only applicable if you have received the delay notification from AirAsia within 24 hours from the Scheduled Time of Departure stated in your travel itinerary.
Terms & Conditions apply
Specially for the purchased of 30% discount "FLIGHT DELAY INSURANCE" during initial flight booking on AirAsia Free seat campaign
Campaign Period: 16 Oct - 25 Oct 2023, click here for more info
T&C’s Apply
For customers who received complementary “FLIGHT DELAY INSURANCE”,
when you buy AirAsia flight from 10-19 Feb 2023, click here for more info.
T&C’s Apply
i. Policies purchased on or after 1st April 2024 are underwritten by Tune Protect Malaysia
(Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K)).
ii. Policies purchased prior to 1st April 2024 are underwritten by HL Assurance Pte Ltd.
If you prefer to get things done digitally, choose to submit your claim online in these 3 simple steps.