Digital Roadside Assistance Available On Mobile App
TYPES OF COVERAGE
Comprehensive benefits that will cover you for even the most unlikely events.
AGREED SUM OR MARKET VALUE
Payout as per agreed sum insured of policy purchased or vehicle’s market value at time of claim
FREE 24/7 EMERGENCY AUTO-ASSIST
Complimentary 24-hour emergency services from
toll-free line 1800-22-8863
NATIONWIDE ACCESS TO AUTHORISED PANEL WORKSHOPS
More than 300 panel workshops nationwide for quicker repairs
and claims processing
AUTHORISED PANEL WORKSHOP GUARANTEE
Free 6-month guarantee on workmanship & replacement parts from authorised panel workshop
Additional Coverage
Some things are just beyond your control. Get additional coverage and be worry-free!
WINDSCREEN COVERAGE
Optional cover for reimbursement of damages to windscreen glass
STRIKE, RIOT & CIVIL COMMOTION
Cover damages to your vehicle caused directly by persons involved in a strike, riot or disturbance of public
peace.
LEGAL LIABILITY TO PASSENGERS
Compensation to your passenger involving death or bodily injury.
SPRAY PAINT COVERAGE
Additional coverage for spray paint
CAR-LESS ALLOWANCE
Daily cash allowance when vehicle is damaged and undergoing repairs
PASSENGER PA COVERAGE
Additional personal accident coverage for passengers
SPECIAL PERILS
Cover loss or damage to your car caused by flood, typhoon, hurricane, storm, tempest, volcanic eruption,
earthquake, landslide, landslip, subsidence or sinking of the soil/earth or convulsions of nature.
DOCUMENTS YOU'LL RECEIVE UPON PURCHASE
Tax invoice (request)
Certificate of insurance
Policy schedule
Policy (available online
@ tuneprotect.com)
When Accidents Happen
Follow these 4 steps
What to do and not to do if your vehicle is involved in an accident?
Policyholders to consider the following when filing a claim:
Exchange details with other party involved in the accident.
Take photos of the accident scene, damaged to vehicles, video or other required documents to support.
Do not admit or discuss liability with other party involved in the accident.
Call Tune Protect Roadside Assistance for towing services and Ambulance for injury or death.
Owner or driver of vehicle are urged to file report at the nearest police station.
Reach out to Tune Protect for the additional guidance on information required and to commence the
claim process.
Submit the claim form along with the supporting documents to [email protected].
Documents required for different claim scenarios
OWN DAMAGE
Police report
Driver’s identity card
Driver’s driving license
Vehicle registration card
Vehicle owner’s identity card
Vehicle owner’s driving license
Photographs of damaged vehicle
Estimate cost of repairs
Signed claim form (workshop only)
WINDSCREEN
Vehicle registration card
Photographs of damaged windscreen of vehicle
Replacement invoices
THEFT/ TOTAL LOSS
Police report
Original vehicle registration card
Vehicle owner insured’s identity card
Copy of H & P agreement
Purchase invoice if purchased cash
Letter of release, if any
JPJ K3A fORM duly signed**
Original COI(worshop only)
Signed claim form (workshop only)
THIRD PARTY PROPERTY DAMAGE / THIRD PARTY BODILY INJURY
Police report
Police sketch plan with key/ legend
Police investigation report
Driver’s identity card
Driver’s driving license
Vehicle registration card.
All correspondence from third party claimant / third party solicitor. (online only)
Photograph of third party property damage/ bodily injury (online only)
Certificate of insurance of the respective insurance co. (online only)
Adjuster review report (online only)
Signed claim form (workshop only)
Disclaimer: You must observe policy conditions to ensure insurance remains effective. Accident must be
notified immediately.
Please do not admit liability or make any offer to third Party. All correspondence received from Third Party
must be forwarded unanswered to the insurer immediately.
Authorized Tune Panel
Need repair? Choose a workshop at your most convenient location
Car Workshop Panel
Windscreen Panel
Contact Us
Reach us if you need our help to support you with further details and clarifications