Untitled Document<\/title>\r\n<\/head>\r\n\r\n<body>\r\n<\/body>\r\n<\/html>\r\n\r\n\r\n<div class=\"top-bar\">\r\n<div class=\"menu-title\">PPP Menu<\/div>\r\n\t\t<div class=\"nav-bar\">\r\n\t\t <span class=\"bar\"><\/span>\r\n\t\t<\/div>\r\n<\/div>\r\n<div class=\"tab-wrapper\">\r\n\t<ul class=\"tabs-header\">\r\n <li><a href=\"\/my\/esg-insights\">ESG INSIGHTS<\/a><\/li>\r\n <li><a href=\"\/my\/sustainability-statement\">SUSTAINABILITY STATEMENT<\/a><\/li> \r\n\t <li class=\"active\"><a href=\"\/my\/our-governance\">OUR GOVERNANCE<\/a><\/li>\r\n \r\n <li><a href=\"\/my\/our-business\">OUR BUSINESS <\/a><\/li>\r\n <li><a href=\"\/my\/our-environment\">OUR ENVIRONMENT<\/a><\/li>\r\n <li><a href=\"\/my\/people-community\">OUR PEOPLE & COMMUNITY<\/a><\/li>\r\n\t<\/ul>\r\n<\/div>\r\n\t\r\n<div class=\"wrapper\">\r\n\t <div class=\"header-title\">ALIGNMENT WITH UN SDGs<br>\r\n<img class=\"title-icon\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/Our-Governance-icon.svg\" alt=\"\"><\/div>\r\n\t\r\n\t<div class=\"tabs\">\r\n\t<ul>\r\n\t\t\r\n\t <li class=\"active\"><span>SUSTAINABILITY<br>FRAMEWORK<\/span><\/li>\r\n\t <li><span>GOVERNANCE<br>STRUCTURE<\/span><\/li>\r\n\t <li><span>STAKEHOLDER<br>ENGAGEMENT<\/span><\/li>\r\n\t <li><span>CORPORATE GOVERNANCE, <br>ETHICS AND RISK MANAGEMENT<\/span><\/li>\r\n <li><span>DATA GOVERNANCE, <br>PRIVACY AND CYBERSECURITY<\/span><\/li>\r\n\t<\/ul>\r\n\t<\/div>\r\n\r\n\t<div class=\"contentbox\">\r\n\t\t<div class=\"tab_wrap active\">\r\n\t\t\t<img class=\"hideMobile\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/Sustainability_Framework2024.png\" alt=\"\">\r\n\t\t\t\t<img class=\"visibleMobile\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/Sustainability_Framework2024_mobile.png\" alt=\"\">\r\n\r\n\t\t\t<style>\r\n\t\t\t.visibleMobile {\r\n\t\t\t\tdisplay: none;\r\n\t\t\t}\r\n\r\n\r\n\t\t\t@media (max-width:768px){\r\n\t\t\t .hideMobile{\r\n\t\t\t\tdisplay: none !important;\r\n\t\t\t }\r\n\t\t\t .visibleMobile{\r\n\t\t\t\tdisplay: block;\r\n\t\t\t }\r\n\t\t\t}\r\n\t\t\t<\/style>\r\n\t\t\t\r\n\t\t\t<br><br>\r\n<p style=\"text-align: justify;\">Tune Protect aims to look beyond mere financial success and are committed to the Triple Bottom Line as responsible corporate citizens, aligning our sustainability efforts across three core dimensions: People, Planet, and Profits. <\/p>\r\n\r\n<p style=\"text-align: justify;\">Our Sustainability Framework rests on four foundational pillars: Our Governance, Our Business, Our Environment, and Our People & Community. With our sustainability tagline, \u2018In Tune for a Better Tomorrow,\u2019 we are steering our sustainability journey to a brighter future.<\/p>\r\n\r\n<p style=\"text-align: justify;\">To facilitate ongoing improvements in our sustainability performance, our Sustainability Committee (\u201cSuCom\u201d) and the Board review material topics annually. <\/p>\r\n\t\t\t\r\n\r\n\r\n\r\n <div class=\"row\">\r\n <div class=\"title text-center\" style=\"margin-bottom:24px;\">Our Commitment to Sustainability<\/div>\r\n \r\n <div class=\"col-md-12\">\r\n <p style=\"margin:24px 0 0 !important;text-align: justify;\">Our Sustainability journey is supported by our evolving commitments, among others:<\/p>\r\n \r\n\r\n<div id=\"business-info\" class=\"panel-group\">\r\n\t\r\n<div class=\"panel\">\r\n <div id=\"pillar-head-3a\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-3a\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i>Governance<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-3a\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body2\">\r\n <ul class=\"list\">\r\n <li>Continued employee integrity training, extended to include top management participation<\/li>\r\n<li>Conducted a cyber drill with 17 key participants across the organisation <\/li>\r\n<li>Improved FTSE4Good Bursa Malaysia Index score from 3.8 to 4.3, driven by enhanced climate disclosures and net zero commitments <\/li>\r\n<li>Recognised as <em>Malaysia\u2019s Company of the Year for Ethical Leadership & Social Impact<\/em> at the Top Asia Corporate Ball 2025<\/li>\r\n\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n<div class=\"panel\">\r\n <div id=\"pillar-head-4a\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-4a\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i>Business<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-4a\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body2\">\r\n <ul class=\"list\">\r\n <li>Reaffirmed our focus on customer experience through recognition at the <em>CXP Best Customer Experience Awards 2025<\/em> <\/li>\r\n\t\t\t<li>Launched Instant Payout, enabling near immediate digital payouts for approved Travel OTG and Flight Delay claims <\/li>\r\n\t\t\t<li>Expanded app access to 25 countries and enabled in app claims submission <\/li>\r\n\t\t\t<li>Delay Lounge Pass recognised at the <em>Travel Daily Media Excellence Awards 2025<\/em> for delivering value beyond protection<\/li>\r\n\r\n <\/ul>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n\r\n <div class=\"panel\">\r\n <div id=\"pillar-head-1a\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-1a\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i>Environment<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-1a\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body2\">\r\n <ul class=\"list\">\r\n <li>Established Group baselines for Scope 1 and Scope 2 emissions <\/li>\r\n\t\t\t<li>Completed climate risk stress testing for the Malaysia insurance entity <\/li>\r\n\t\t\t<li>Enhanced the risk register with an additional climate scenario <\/li>\r\n\t\t\t<li>Introduced a solar panel inconvenience allowance to support renewable energy adoption<\/li>\r\n\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\r\n\t<div class=\"panel\">\r\n <div id=\"pillar-head-2a\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-2a\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i>People & Community<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-2a\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body2\">\r\n <ul class=\"list\">\r\n\t\t\t\t<li>Strengthened leadership pipelines through the 9 box talent grid and customised learning pathways <\/li>\r\n\t\t\t\t<li>Achieved 2,525 volunteer hours in 2025 towards the 6,000 hour target by 2027 <\/li>\r\n\t\t\t\t<li>Named <em>Company of the Year (Insurance) \u2013 Outstanding Community Care<\/em> at the Sustainability & CSR Malaysia Awards 2025<\/li>\r\n\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\r\n\t\r\n\t\r\n\t\r\n\t\r\n<\/div>\t\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n\r\n\t\t\r\n<div class=\"owl-carousel owl-theme\" id=\"owl-carousel\">\r\n<div class=\"club30\">\r\n<div class=\"logo\">\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/Tune_Protect_30_Club.png\" alt=\"null\" \/><\/div>\r\n<div class=\"text\">Tune Protect Group is a corporate member of 30% Club Malaysia, a business-led campaign that advocates gender parity. <br><strong><a target=\"_blank\" href=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/Tune+Protect_30_Club_Malaysia_PressRelease.pdf\" rel=\"noopener\">Read more<\/a><\/strong><\/div> \r\n<\/div>\r\n\r\n\t<div class=\"club30\">\r\n<div class=\"logo\">\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/climate_governance_malaysia.png\" alt=\"null\" \/><\/div>\r\n<div class=\"text\">Tune Protect Group is a corporate friend of Climate Governance Malaysia, the Malaysian chapter of the World Economic Forum\u2019s Climate Governance Initiative. <br><strong><a target=\"_blank\" href=\"https:\/\/www.cgmalaysia.com\/corporate-friends-of-cgm\" rel=\"noopener\">Read more<\/a><\/strong><\/div>\r\n<\/div>\r\n\r\n<div class=\"club30\">\r\n<div class=\"logo\">\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/TCFD-Logo.png\" alt=\"null\" \/><\/div>\r\n<div class=\"text\">Tune Protect Group became a TCFD supporter in August 2022. We adopted the recommendations of TCFD, which aims to improve and increase reporting of climate-related financial information.<br><strong><a target=\"_blank\" href=\"https:\/\/www.fsb-tcfd.org\/supporters\/\" rel=\"noopener\">Read more<\/a><\/strong><\/div>\r\n<\/div>\r\n\t\r\n\t\r\n<div class=\"club30\">\r\n<div class=\"logo\">\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/WEPS-logo.png\" alt=\"null\" \/><\/div>\r\n<div class=\"text\">Tune Protect Group is a signatory to UN\u2019s Women\u2019s Empowerment Principles (WEPs), by which we are committed to making a difference for gender equality and women\u2019s empowerment in the workplace, marketplace and community.<br><strong><a target=\"_blank\" href=\"https:\/\/www.weps.org\/company\/tune-protect-group-berhad\" rel=\"noopener\">Read more<\/a><\/strong><\/div>\r\n<\/div>\r\n\t\r\n\t<div class=\"club30\">\r\n<div class=\"logo\">\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/UNGC-Logo.png\" alt=\"null\" \/><\/div>\r\n<div class=\"text\">Tune Protect Group became a signatory to the United Nations Global Compact Network Malaysia & Brunei (UNGCMB), in which we engage more deeply with the principles of good business as defined by the UN.<br><strong><a target=\"_blank\" href=\"https:\/\/unglobalcompact.org\/what-is-gc\/participants\/156524-Tune-Protect-Group\" rel=\"noopener\">Read more<\/a><\/strong><\/div>\r\n<\/div>\r\n\r\n\t\r\n<\/div>\r\n\t\t\t\r\n\r\n\t\t\t\r\n<link href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/OwlCarousel2\/2.3.4\/assets\/owl.carousel.min.css\" rel=\"stylesheet\" \/><script src=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/OwlCarousel2\/2.3.4\/owl.carousel.min.js\"><\/script>\t\t\t\r\n\r\n<div class=\"row ESG_rating\">\r\n<div class=\"title text-center\" style=\"margin-bottom:24px;\">Our Sustainability Awards and Recognitions<\/div>\r\n\r\n<div class=\"col-md-6 line\" >\r\n\r\n<h5>ESG Rating<\/h5> \r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/ESG_Rating_2026.png\" alt=\"\" height=\"45\"><br>\r\n4.3 out of 5.0<br>\r\n<small><i>(as at December 2025)<\/i><\/small>\r\n<\/div>\r\n\r\n<div class=\"col-md-6\">\r\n<h5>ESG Grading Band<\/h5>\r\n\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/ESG_Grading_Band26.png\" alt=\"\" height=\"45\"><br>Top 26-50% quartile <br>\r\n<small><i>(as at December 2025)<\/i><\/small><br>\r\n<\/div>\r\n\r\n<\/div>\r\n\t\t\t\r\n<br>\r\n<div class=\"text-center\">\r\nOur commitment towards ESG is reflected in the continuous improvement of our FTSE4Good ESG Rating and Grading Band. <br><a href=\"https:\/\/www.bursamalaysia.com\/sites\/5d809dcf39fba22790cad230\/assets\/694a58fdcd34aae1815d1025\/ESG_Ratings_of_PLCs_assessed_by_FTSE_Russell_n_Index_Constituents_December2025_MM_Only.pdf\" target=\"_blank\" rel=\"noopener\">Read more<\/a> <\/div>\r\n\t\t\t\r\n\r\n<div class=\"ir-page-full\">\r\n<div class=\"award-section\">\r\n \r\n<div class=\"container lg award\">\r\n <div class=\"row\">\r\n <div class=\"award_list col-sm-3\">\r\n <img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/MSWG-ASEAN-Corporate-Governance-Awards-2021.png\"><br>\r\n <strong> MSWG – ASEAN Corporate Governance Awards<\/strong><br>Industry Excellence Award for CG Disclosure<br>(Financial Services) 2021\r\n <\/div>\r\n <div class=\"award_list col-sm-3\">\r\n <img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/The-Edge%E2%80%93ESG-Awards-2022.png\"><br>\r\n <strong>The Edge \u2013 ESG Awards 2022 <\/strong><br> GOLD award for Most Improved Performance<br>over 3 Years \r\n <\/div>\r\n <div class=\"award_list col-sm-3\">\r\n <img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/IR-Magazine-South-East-Asia-Awards-2022.png\"><br>\r\n <strong>Best Annual Report <\/strong><br> IR Magazine South East Asia <br>Awards 2022\r\n <\/div>\r\n <div class=\"award_list col-sm-3\">\r\n <img src=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/NACGSA_award_25.png\"><br>\r\n <strong>National Corporate Governance and Sustainability Awards (NACGSA) <\/strong><br> Top 50 Public Listed Companies by MSWG, ranked 35th out of 847 Public Listed Companies\r\n <\/div>\r\n\r\n <\/div> <\/div>\r\n <\/div>\r\n <\/div>\t\t\t\r\n\r\n\r\n\t\t<\/div>\r\n\t\t<div class=\"tab_wrap\">\r\n\t\t\t\t\t\t\t\t\r\n<img src=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/TuneProtect-Sustainability-Governance-Org-25.png\" alt=\"\">\r\n<div style=\"text-align:center\"><small><a href=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/pdf\/TuneProtect-Sustainability-Governance-Org-25.pdf\" rel=\"noopener\" target=\"_blank\">Download in PDF format<\/a><\/small><\/div>\r\n<br><br>\r\n<div class=\"footnote\">\r\n<div class=\"row\">\r\n<div class=\"col-sm-12\">\r\n* Responsibilities in managing climate-related risks are allocated across the three lines of defence. \r\n<ul>\r\n<li>1st line of defence \u2013 Business units identify and manage risks (including climate-related risks) associated with their day-to-day operations. <\/li>\r\n<li>2nd line of defence – Risk management function undertakes climate-related risk assessments and monitoring. Compliance unit ensures adherence to applicable laws, regulations & internal policies. <\/li>\r\n<li>3rd line of defence \u2013 Internal audit provides independent review and objective assurance <\/li>\r\n<\/ul>\r\n<strong>Details of the responsibilities are stipulated in the respective policies <\/strong>\r\n\r\n<\/div>\r\n<\/div><br><br>\r\n<div class=\"row\">\r\n<div class=\"col-sm-6\">\r\n<strong>IFRS S2-1<\/strong><br>\r\nDescribe the Board\u2019s oversight and management\u2019s roles in assessing and managing climate related risks and opportunities.\r\n<br><br>\r\n<strong>Global Reporting Initiative (GRI) 2-12<\/strong><br>\r\nRole of the highest governance body in overseeing the management of impacts\r\n<br><br>\r\n<strong>GRI 2-14 <\/strong><br>\r\nRole of the highest governance body in sustainability reporting\r\n\r\n<\/div>\r\n<div class=\"col-sm-6\">\r\n<strong>Sustainability Reporting Guide (SRG)1.1a<\/strong><br>\r\nQuestion (a): Who is responsible for the oversight of the company’s material sustainability matters?<br>\r\nQuestion (b): What is the nature of oversight performed?\r\n<br><br>\r\n<strong>SRG1.1b<\/strong><br>\r\nQuestion (b): What is the nature of oversight performed?\r\n<br><br>\r\n<strong>SRG1.2a<\/strong><br>\r\nQuestion (a): Who is responsible for the strategic management of the company’s material sustainability matters?\r\n<br><br>\r\n<strong>SRG1.2b<\/strong><br>\r\nQuestion (b): What is the nature of strategic management performed?\r\n<br><br>\r\n<strong>SRG1.3a<\/strong><br>\r\nQuestion (a): Who performs\/implements sustainability-related tasks and initiatives on a day-to-day basis?\r\n\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<br><br>\r\n\r\n\t\t\t\r\n\t\t<\/div>\r\n\t\t<div class=\"tab_wrap\">\r\n\r\n <p style=\"text-align: justify;\">At Tune Protect, we strive to create a shared value among our shareholders. We regularly engage with our stakeholders to understand and address their evolving priorities. We employ a variety of mechanisms for engagement to gain a holistic picture of the sustainability matters that are of utmost concern to our diverse stakeholders, who comprise of customers, regulators, government bodies, shareholders, investors, analysts, employees, agents and intermediaries, local communities, media and business partners.<\/p>\r\n<p>Below is a list of our stakeholders and how we engage them.<\/p>\r\n\r\n\r\n<div class=\"tbrsp dataTables_wrapper\">\r\n\t <table class=\"rwd-tables songs-table\" width=\"100%\" >\r\n <thead>\r\n <tr class=\"theader\">\r\n\t\t\t\t<th style=\"width:20%;\">Stakeholder Group<\/th>\r\n\t\t\t\t<th style=\"width:55%;\">Method of Engagement <\/th>\r\n\t\t\t\t<th style=\"width:25%;;\">Frequency of Engagement<\/th>\r\n <\/tr>\r\n <\/thead>\r\n\t\t<tbody>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\">Customers<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Customer Service Centre<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Location and operating hours available on the <a href=\"https:\/\/www.tuneprotect.com\/my\/contact-us\/\" target=\"_blank\" rel=\"noopener\">corporate website<\/a><\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Customer satisfaction survey<br>(NPS, Contact Centre (Feedback)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Bi-annual, As and when<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Digital platforms and social media platforms<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>24\/7<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Social media platforms\u200b<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>24\/7<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Email<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>As and when<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial <\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Credit rating (rating report)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n \r\n\t\t\t<tr valign=\"top\" >\r\n\t\t\t\t<td class=\"tnone\"><span class=\"first-tab\">Regulators and\u200b government bodies<\/span><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Regulatory reporting\u200b<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Monthy, Quarterly, Biannual, Annually <\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" >\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Correspondence and monitoring via letters, emails and calls<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>As required<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Face-to-face meetings and review<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Scheduled\/Ad-hoc<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" >\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial<\/span><\/td>\r\n\t\t\t\r\n <\/tr>\r\n \r\n\t\t\t<tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\">Shareholders, investors and analysts<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>AGM (Annual Reports, Shareholders\u2019 Circulars and CG Report)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Analyst briefings (analyst presentation decks, financial statements and press releases) <\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Quarterly<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Regular dialogues (one-on-one and group meetings, webinars, conferences, roadshows and Corporate Days)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Ad-hoc basis <\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Investor Relations webpage<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>24\/7<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey analysts, institutional and retail investors\u2019 feedback)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Ad hoc basis, Biennial<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n\r\n <tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Credit rating (rating report)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n\r\n \r\n <tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\">Employees<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Annual Integrity Month (AIM) Campaign<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Internal engagement activities (including onboarding workshops, in-house webinars, town halls, team building, social media platform on Viva Engage)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Monthly, Quarterly, Ad hoc basis<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Performance reviews<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>On-going <\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Policies and procedures<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Via Corporate intranet<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t \r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial<\/span><\/td>\r\n\t\t\t\r\n <\/tr>\r\n \r\n <tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\"><span class=\"first-tab\">Agents and intermediaries<\/span><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Training and awareness<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Project Progress Update meeting with stakeholders<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Ongoing<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n \r\n <tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\">Local communities<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Community activities<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Scheduled\/Ad hoc basis<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Community partnerships<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Scheduled\/Ad hoc basis<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n \r\n <tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\">Media<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Media engagements<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>As required<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Media interviews and press releases<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>As and when required<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Company\/Corporate events<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>As and when required<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n \r\n <tr valign=\"top\" class=\"bn\" >\r\n\t\t\t\t<td class=\"position tnonefirst\">Business partners<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Meetings (face-to-face\/virtual, and group meetings)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Scheduled\/Ad hoc basis<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Due Dilligence<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Onboarding and upon renewal<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\r\n <tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (partner engagement survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t \r\n\t\t<\/tbody>\r\n <\/table>\r\n\t\r\n<br>\r\n<div style=\"text-align:center\">\r\n <a href=\"#\" class=\"load_more btn btn-hover btn-danger\" id=\"songs-load\">Load more<\/a>\r\n <a href=\"#\" class=\"load_more btn btn-hover btn-danger\" id=\"songs-view-less\">View less<\/a>\r\n<\/div>\t\r\n<\/div>\r\n <br><br>\t\r\n<\/div>\r\n\r\n \r\n\t\t\r\n\t\t<div class=\"tab_wrap\">\r\n\t\t\t<div class=\"tab_content\">\r\n \r\n\t<p style=\"text-align: justify;\">At Tune Protect, we remain committed to ethical business practices, recognising that transparency, integrity and accountability are fundamental to maintaining trust and safeguarding our reputation. Any lapse in these standards carries significant financial and reputational risks, which is why we remain resolute in fostering a culture of honesty and responsibility.<\/p>\r\n\t\t\t\t\r\n\r\n<div id=\"business-info\" class=\"panel-group\">\r\n\t\r\n <div class=\"panel\">\r\n <div id=\"pillar-head-1\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-1\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i>Upholding Ethical Business Practices<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-1\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body\">\r\n \r\n Ethical business practices are at the heart of Tune Protect\u2019s operations, reinforced by a strong framework that upholds our core values and commitment to integrity.\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\r\n\t\r\n\t<div class=\"panel\">\r\n <div id=\"pillar-head-2\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-2\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i> Anti-Bribery and Corruption System: ZERO TOLERANCE Against Bribery & Corruption<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-2\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body\">\r\n \r\n The Group upholds a firm commitment to ethical business conduct, maintaining a zero-tolerance approach towards bribery, corruption, fraud, money laundering and abuse of power.\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\r\n\t<div class=\"panel\">\r\n <div id=\"pillar-head-3\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-3\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i> Whistleblowing and Grievance Mechanisms<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-3\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body\">\r\n \r\n All reports are forwarded directly to the RMC Chairman, who will determine whether the Whistleblowing Investigation Team (\u2018\u2018WBIT\u2019\u2019) should proceed with further action. The system also simultaneously notifies the WBIT.\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\t<br><br>\r\n\tAmong the initiatives carried out relevant to this is our Compulsory Integrity Training for New Hires, the CoC Online Training Modules, and our alignment with globally recognized human rights frameworks.\r\n\t \r\n\t\r\n\t \r\n\t\r\n <\/div>\r\n\r\n\t\r\n<br><br>\t\r\n\t\t \r\n\t <\/div>\r\n\r\n <\/div>\r\n\r\n\t\r\n <div class=\"tab_wrap\">\r\n\r\n\t\r\n\r\n \r\n\r\n <div class=\"tab_content\">\r\n\r\n \r\n\r\n <p style=\"text-align: justify;\">We continued to be guided by robust core policies and frameworks designed to uphold data governance, privacy and cybersecurity. These principles ensure that we manage data responsibly, protect privacy and implement effective cybersecurity measures:\r\n\t\t\t\t<ul>\r\n\t\t\t\t\t <li>Group Privacy and Data Risk Management Policy, aligned with Bank Negara Malaysia\u2019s Policy Document on Management of Customer Information and Permitted Disclosures <\/li>\r\n\t\t\t\t\t<li>Bank Negara Malaysia\u2019s Risk Management in Technology (RMiT) Policy, with ongoing alignment to the revised November 2025 guidelines to strengthen technology and cyber risk management and enhance service resilience <\/li>\r\n\t\t\t\t\t<li> Personal Data Protection Act 2010 (PDPA)<\/li>\r\n\t\t\t\t<\/ul>\r\n\t\t\t\t\r\n\r\n <\/p>\r\nDuring the year, we strengthened our cybersecurity posture through enhanced data governance practices, organisation wide cybersecurity and data protection training, proactive threat awareness initiatives, and regular testing of employee vigilance and incident response readiness.\r\n<br><br> \r\n\r\n \r\n\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"Untitled Document PPP Menu ESG INSIGHTS SUSTAINABILITY STATEMENT OUR GOVERNANCE OUR BUSINESS OUR ENVIRONMENT OUR PEOPLE & COMMUNITY ALIGNMENT WITH UN SDGs SUSTAINABILITYFRAMEWORK GOVERNANCESTRUCTURE STAKEHOLDERENGAGEMENT CORPORATE GOVERNANCE, ETHICS AND RISK MANAGEMENT DATA GOVERNANCE, PRIVACY AND CYBERSECURITY Tune Protect aims to look beyond mere financial success and are committed to the Triple Bottom Line as responsible […]","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"fullwidth-template-left.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages\/6376"}],"collection":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/comments?post=6376"}],"version-history":[{"count":57,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages\/6376\/revisions"}],"predecessor-version":[{"id":10305,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages\/6376\/revisions\/10305"}],"wp:attachment":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/media?parent=6376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":6376,"date":"2020-10-09T12:27:08","date_gmt":"2020-10-09T04:27:08","guid":{"rendered":"https:\/\/www.tuneprotect.com\/my\/?page_id=6376"},"modified":"2026-05-14T14:50:11","modified_gmt":"2026-05-14T06:50:11","slug":"our-governance","status":"publish","type":"page","link":"https:\/\/www.tuneprotect.com\/my\/our-governance\/","title":{"rendered":"Our Governance"},"content":{"rendered":"<\/em>\r\n\r\n\r\n\r\nUntitled Document<\/title>\r\n<\/head>\r\n\r\n<body>\r\n<\/body>\r\n<\/html>\r\n\r\n\r\n<div class=\"top-bar\">\r\n<div class=\"menu-title\">PPP Menu<\/div>\r\n\t\t<div class=\"nav-bar\">\r\n\t\t <span class=\"bar\"><\/span>\r\n\t\t<\/div>\r\n<\/div>\r\n<div class=\"tab-wrapper\">\r\n\t<ul class=\"tabs-header\">\r\n <li><a href=\"\/my\/esg-insights\">ESG INSIGHTS<\/a><\/li>\r\n <li><a href=\"\/my\/sustainability-statement\">SUSTAINABILITY STATEMENT<\/a><\/li> \r\n\t <li class=\"active\"><a href=\"\/my\/our-governance\">OUR GOVERNANCE<\/a><\/li>\r\n \r\n <li><a href=\"\/my\/our-business\">OUR BUSINESS <\/a><\/li>\r\n <li><a href=\"\/my\/our-environment\">OUR ENVIRONMENT<\/a><\/li>\r\n <li><a href=\"\/my\/people-community\">OUR PEOPLE & COMMUNITY<\/a><\/li>\r\n\t<\/ul>\r\n<\/div>\r\n\t\r\n<div class=\"wrapper\">\r\n\t <div class=\"header-title\">ALIGNMENT WITH UN SDGs<br>\r\n<img class=\"title-icon\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/Our-Governance-icon.svg\" alt=\"\"><\/div>\r\n\t\r\n\t<div class=\"tabs\">\r\n\t<ul>\r\n\t\t\r\n\t <li class=\"active\"><span>SUSTAINABILITY<br>FRAMEWORK<\/span><\/li>\r\n\t <li><span>GOVERNANCE<br>STRUCTURE<\/span><\/li>\r\n\t <li><span>STAKEHOLDER<br>ENGAGEMENT<\/span><\/li>\r\n\t <li><span>CORPORATE GOVERNANCE, <br>ETHICS AND RISK MANAGEMENT<\/span><\/li>\r\n <li><span>DATA GOVERNANCE, <br>PRIVACY AND CYBERSECURITY<\/span><\/li>\r\n\t<\/ul>\r\n\t<\/div>\r\n\r\n\t<div class=\"contentbox\">\r\n\t\t<div class=\"tab_wrap active\">\r\n\t\t\t<img class=\"hideMobile\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/Sustainability_Framework2024.png\" alt=\"\">\r\n\t\t\t\t<img class=\"visibleMobile\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/Sustainability_Framework2024_mobile.png\" alt=\"\">\r\n\r\n\t\t\t<style>\r\n\t\t\t.visibleMobile {\r\n\t\t\t\tdisplay: none;\r\n\t\t\t}\r\n\r\n\r\n\t\t\t@media (max-width:768px){\r\n\t\t\t .hideMobile{\r\n\t\t\t\tdisplay: none !important;\r\n\t\t\t }\r\n\t\t\t .visibleMobile{\r\n\t\t\t\tdisplay: block;\r\n\t\t\t }\r\n\t\t\t}\r\n\t\t\t<\/style>\r\n\t\t\t\r\n\t\t\t<br><br>\r\n<p style=\"text-align: justify;\">Tune Protect aims to look beyond mere financial success and are committed to the Triple Bottom Line as responsible corporate citizens, aligning our sustainability efforts across three core dimensions: People, Planet, and Profits. <\/p>\r\n\r\n<p style=\"text-align: justify;\">Our Sustainability Framework rests on four foundational pillars: Our Governance, Our Business, Our Environment, and Our People & Community. With our sustainability tagline, \u2018In Tune for a Better Tomorrow,\u2019 we are steering our sustainability journey to a brighter future.<\/p>\r\n\r\n<p style=\"text-align: justify;\">To facilitate ongoing improvements in our sustainability performance, our Sustainability Committee (\u201cSuCom\u201d) and the Board review material topics annually. <\/p>\r\n\t\t\t\r\n\r\n\r\n\r\n <div class=\"row\">\r\n <div class=\"title text-center\" style=\"margin-bottom:24px;\">Our Commitment to Sustainability<\/div>\r\n \r\n <div class=\"col-md-12\">\r\n <p style=\"margin:24px 0 0 !important;text-align: justify;\">Our Sustainability journey is supported by our evolving commitments, among others:<\/p>\r\n \r\n\r\n<div id=\"business-info\" class=\"panel-group\">\r\n\t\r\n<div class=\"panel\">\r\n <div id=\"pillar-head-3a\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-3a\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i>Governance<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-3a\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body2\">\r\n <ul class=\"list\">\r\n <li>Continued employee integrity training, extended to include top management participation<\/li>\r\n<li>Conducted a cyber drill with 17 key participants across the organisation <\/li>\r\n<li>Improved FTSE4Good Bursa Malaysia Index score from 3.8 to 4.3, driven by enhanced climate disclosures and net zero commitments <\/li>\r\n<li>Recognised as <em>Malaysia\u2019s Company of the Year for Ethical Leadership & Social Impact<\/em> at the Top Asia Corporate Ball 2025<\/li>\r\n\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n<div class=\"panel\">\r\n <div id=\"pillar-head-4a\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-4a\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i>Business<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-4a\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body2\">\r\n <ul class=\"list\">\r\n <li>Reaffirmed our focus on customer experience through recognition at the <em>CXP Best Customer Experience Awards 2025<\/em> <\/li>\r\n\t\t\t<li>Launched Instant Payout, enabling near immediate digital payouts for approved Travel OTG and Flight Delay claims <\/li>\r\n\t\t\t<li>Expanded app access to 25 countries and enabled in app claims submission <\/li>\r\n\t\t\t<li>Delay Lounge Pass recognised at the <em>Travel Daily Media Excellence Awards 2025<\/em> for delivering value beyond protection<\/li>\r\n\r\n <\/ul>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n\r\n <div class=\"panel\">\r\n <div id=\"pillar-head-1a\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-1a\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i>Environment<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-1a\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body2\">\r\n <ul class=\"list\">\r\n <li>Established Group baselines for Scope 1 and Scope 2 emissions <\/li>\r\n\t\t\t<li>Completed climate risk stress testing for the Malaysia insurance entity <\/li>\r\n\t\t\t<li>Enhanced the risk register with an additional climate scenario <\/li>\r\n\t\t\t<li>Introduced a solar panel inconvenience allowance to support renewable energy adoption<\/li>\r\n\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\r\n\t<div class=\"panel\">\r\n <div id=\"pillar-head-2a\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-2a\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i>People & Community<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-2a\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body2\">\r\n <ul class=\"list\">\r\n\t\t\t\t<li>Strengthened leadership pipelines through the 9 box talent grid and customised learning pathways <\/li>\r\n\t\t\t\t<li>Achieved 2,525 volunteer hours in 2025 towards the 6,000 hour target by 2027 <\/li>\r\n\t\t\t\t<li>Named <em>Company of the Year (Insurance) \u2013 Outstanding Community Care<\/em> at the Sustainability & CSR Malaysia Awards 2025<\/li>\r\n\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\r\n\t\r\n\t\r\n\t\r\n\t\r\n<\/div>\t\r\n\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n\r\n\t\t\r\n<div class=\"owl-carousel owl-theme\" id=\"owl-carousel\">\r\n<div class=\"club30\">\r\n<div class=\"logo\">\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/Tune_Protect_30_Club.png\" alt=\"null\" \/><\/div>\r\n<div class=\"text\">Tune Protect Group is a corporate member of 30% Club Malaysia, a business-led campaign that advocates gender parity. <br><strong><a target=\"_blank\" href=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/Tune+Protect_30_Club_Malaysia_PressRelease.pdf\" rel=\"noopener\">Read more<\/a><\/strong><\/div> \r\n<\/div>\r\n\r\n\t<div class=\"club30\">\r\n<div class=\"logo\">\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/climate_governance_malaysia.png\" alt=\"null\" \/><\/div>\r\n<div class=\"text\">Tune Protect Group is a corporate friend of Climate Governance Malaysia, the Malaysian chapter of the World Economic Forum\u2019s Climate Governance Initiative. <br><strong><a target=\"_blank\" href=\"https:\/\/www.cgmalaysia.com\/corporate-friends-of-cgm\" rel=\"noopener\">Read more<\/a><\/strong><\/div>\r\n<\/div>\r\n\r\n<div class=\"club30\">\r\n<div class=\"logo\">\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/TCFD-Logo.png\" alt=\"null\" \/><\/div>\r\n<div class=\"text\">Tune Protect Group became a TCFD supporter in August 2022. We adopted the recommendations of TCFD, which aims to improve and increase reporting of climate-related financial information.<br><strong><a target=\"_blank\" href=\"https:\/\/www.fsb-tcfd.org\/supporters\/\" rel=\"noopener\">Read more<\/a><\/strong><\/div>\r\n<\/div>\r\n\t\r\n\t\r\n<div class=\"club30\">\r\n<div class=\"logo\">\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/WEPS-logo.png\" alt=\"null\" \/><\/div>\r\n<div class=\"text\">Tune Protect Group is a signatory to UN\u2019s Women\u2019s Empowerment Principles (WEPs), by which we are committed to making a difference for gender equality and women\u2019s empowerment in the workplace, marketplace and community.<br><strong><a target=\"_blank\" href=\"https:\/\/www.weps.org\/company\/tune-protect-group-berhad\" rel=\"noopener\">Read more<\/a><\/strong><\/div>\r\n<\/div>\r\n\t\r\n\t<div class=\"club30\">\r\n<div class=\"logo\">\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/UNGC-Logo.png\" alt=\"null\" \/><\/div>\r\n<div class=\"text\">Tune Protect Group became a signatory to the United Nations Global Compact Network Malaysia & Brunei (UNGCMB), in which we engage more deeply with the principles of good business as defined by the UN.<br><strong><a target=\"_blank\" href=\"https:\/\/unglobalcompact.org\/what-is-gc\/participants\/156524-Tune-Protect-Group\" rel=\"noopener\">Read more<\/a><\/strong><\/div>\r\n<\/div>\r\n\r\n\t\r\n<\/div>\r\n\t\t\t\r\n\r\n\t\t\t\r\n<link href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/OwlCarousel2\/2.3.4\/assets\/owl.carousel.min.css\" rel=\"stylesheet\" \/><script src=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/OwlCarousel2\/2.3.4\/owl.carousel.min.js\"><\/script>\t\t\t\r\n\r\n<div class=\"row ESG_rating\">\r\n<div class=\"title text-center\" style=\"margin-bottom:24px;\">Our Sustainability Awards and Recognitions<\/div>\r\n\r\n<div class=\"col-md-6 line\" >\r\n\r\n<h5>ESG Rating<\/h5> \r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/ESG_Rating_2026.png\" alt=\"\" height=\"45\"><br>\r\n4.3 out of 5.0<br>\r\n<small><i>(as at December 2025)<\/i><\/small>\r\n<\/div>\r\n\r\n<div class=\"col-md-6\">\r\n<h5>ESG Grading Band<\/h5>\r\n\r\n<img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/ESG_Grading_Band26.png\" alt=\"\" height=\"45\"><br>Top 26-50% quartile <br>\r\n<small><i>(as at December 2025)<\/i><\/small><br>\r\n<\/div>\r\n\r\n<\/div>\r\n\t\t\t\r\n<br>\r\n<div class=\"text-center\">\r\nOur commitment towards ESG is reflected in the continuous improvement of our FTSE4Good ESG Rating and Grading Band. <br><a href=\"https:\/\/www.bursamalaysia.com\/sites\/5d809dcf39fba22790cad230\/assets\/694a58fdcd34aae1815d1025\/ESG_Ratings_of_PLCs_assessed_by_FTSE_Russell_n_Index_Constituents_December2025_MM_Only.pdf\" target=\"_blank\" rel=\"noopener\">Read more<\/a> <\/div>\r\n\t\t\t\r\n\r\n<div class=\"ir-page-full\">\r\n<div class=\"award-section\">\r\n \r\n<div class=\"container lg award\">\r\n <div class=\"row\">\r\n <div class=\"award_list col-sm-3\">\r\n <img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/MSWG-ASEAN-Corporate-Governance-Awards-2021.png\"><br>\r\n <strong> MSWG – ASEAN Corporate Governance Awards<\/strong><br>Industry Excellence Award for CG Disclosure<br>(Financial Services) 2021\r\n <\/div>\r\n <div class=\"award_list col-sm-3\">\r\n <img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/The-Edge%E2%80%93ESG-Awards-2022.png\"><br>\r\n <strong>The Edge \u2013 ESG Awards 2022 <\/strong><br> GOLD award for Most Improved Performance<br>over 3 Years \r\n <\/div>\r\n <div class=\"award_list col-sm-3\">\r\n <img src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/IR-Magazine-South-East-Asia-Awards-2022.png\"><br>\r\n <strong>Best Annual Report <\/strong><br> IR Magazine South East Asia <br>Awards 2022\r\n <\/div>\r\n <div class=\"award_list col-sm-3\">\r\n <img src=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/NACGSA_award_25.png\"><br>\r\n <strong>National Corporate Governance and Sustainability Awards (NACGSA) <\/strong><br> Top 50 Public Listed Companies by MSWG, ranked 35th out of 847 Public Listed Companies\r\n <\/div>\r\n\r\n <\/div> <\/div>\r\n <\/div>\r\n <\/div>\t\t\t\r\n\r\n\r\n\t\t<\/div>\r\n\t\t<div class=\"tab_wrap\">\r\n\t\t\t\t\t\t\t\t\r\n<img src=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/TuneProtect-Sustainability-Governance-Org-25.png\" alt=\"\">\r\n<div style=\"text-align:center\"><small><a href=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/pdf\/TuneProtect-Sustainability-Governance-Org-25.pdf\" rel=\"noopener\" target=\"_blank\">Download in PDF format<\/a><\/small><\/div>\r\n<br><br>\r\n<div class=\"footnote\">\r\n<div class=\"row\">\r\n<div class=\"col-sm-12\">\r\n* Responsibilities in managing climate-related risks are allocated across the three lines of defence. \r\n<ul>\r\n<li>1st line of defence \u2013 Business units identify and manage risks (including climate-related risks) associated with their day-to-day operations. <\/li>\r\n<li>2nd line of defence – Risk management function undertakes climate-related risk assessments and monitoring. Compliance unit ensures adherence to applicable laws, regulations & internal policies. <\/li>\r\n<li>3rd line of defence \u2013 Internal audit provides independent review and objective assurance <\/li>\r\n<\/ul>\r\n<strong>Details of the responsibilities are stipulated in the respective policies <\/strong>\r\n\r\n<\/div>\r\n<\/div><br><br>\r\n<div class=\"row\">\r\n<div class=\"col-sm-6\">\r\n<strong>IFRS S2-1<\/strong><br>\r\nDescribe the Board\u2019s oversight and management\u2019s roles in assessing and managing climate related risks and opportunities.\r\n<br><br>\r\n<strong>Global Reporting Initiative (GRI) 2-12<\/strong><br>\r\nRole of the highest governance body in overseeing the management of impacts\r\n<br><br>\r\n<strong>GRI 2-14 <\/strong><br>\r\nRole of the highest governance body in sustainability reporting\r\n\r\n<\/div>\r\n<div class=\"col-sm-6\">\r\n<strong>Sustainability Reporting Guide (SRG)1.1a<\/strong><br>\r\nQuestion (a): Who is responsible for the oversight of the company’s material sustainability matters?<br>\r\nQuestion (b): What is the nature of oversight performed?\r\n<br><br>\r\n<strong>SRG1.1b<\/strong><br>\r\nQuestion (b): What is the nature of oversight performed?\r\n<br><br>\r\n<strong>SRG1.2a<\/strong><br>\r\nQuestion (a): Who is responsible for the strategic management of the company’s material sustainability matters?\r\n<br><br>\r\n<strong>SRG1.2b<\/strong><br>\r\nQuestion (b): What is the nature of strategic management performed?\r\n<br><br>\r\n<strong>SRG1.3a<\/strong><br>\r\nQuestion (a): Who performs\/implements sustainability-related tasks and initiatives on a day-to-day basis?\r\n\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<br><br>\r\n\r\n\t\t\t\r\n\t\t<\/div>\r\n\t\t<div class=\"tab_wrap\">\r\n\r\n <p style=\"text-align: justify;\">At Tune Protect, we strive to create a shared value among our shareholders. We regularly engage with our stakeholders to understand and address their evolving priorities. We employ a variety of mechanisms for engagement to gain a holistic picture of the sustainability matters that are of utmost concern to our diverse stakeholders, who comprise of customers, regulators, government bodies, shareholders, investors, analysts, employees, agents and intermediaries, local communities, media and business partners.<\/p>\r\n<p>Below is a list of our stakeholders and how we engage them.<\/p>\r\n\r\n\r\n<div class=\"tbrsp dataTables_wrapper\">\r\n\t <table class=\"rwd-tables songs-table\" width=\"100%\" >\r\n <thead>\r\n <tr class=\"theader\">\r\n\t\t\t\t<th style=\"width:20%;\">Stakeholder Group<\/th>\r\n\t\t\t\t<th style=\"width:55%;\">Method of Engagement <\/th>\r\n\t\t\t\t<th style=\"width:25%;;\">Frequency of Engagement<\/th>\r\n <\/tr>\r\n <\/thead>\r\n\t\t<tbody>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\">Customers<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Customer Service Centre<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Location and operating hours available on the <a href=\"https:\/\/www.tuneprotect.com\/my\/contact-us\/\" target=\"_blank\" rel=\"noopener\">corporate website<\/a><\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Customer satisfaction survey<br>(NPS, Contact Centre (Feedback)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Bi-annual, As and when<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Digital platforms and social media platforms<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>24\/7<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Social media platforms\u200b<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>24\/7<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Email<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>As and when<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial <\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Credit rating (rating report)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n \r\n\t\t\t<tr valign=\"top\" >\r\n\t\t\t\t<td class=\"tnone\"><span class=\"first-tab\">Regulators and\u200b government bodies<\/span><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Regulatory reporting\u200b<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Monthy, Quarterly, Biannual, Annually <\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" >\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Correspondence and monitoring via letters, emails and calls<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>As required<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Face-to-face meetings and review<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Scheduled\/Ad-hoc<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" >\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial<\/span><\/td>\r\n\t\t\t\r\n <\/tr>\r\n \r\n\t\t\t<tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\">Shareholders, investors and analysts<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>AGM (Annual Reports, Shareholders\u2019 Circulars and CG Report)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Analyst briefings (analyst presentation decks, financial statements and press releases) <\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Quarterly<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Regular dialogues (one-on-one and group meetings, webinars, conferences, roadshows and Corporate Days)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Ad-hoc basis <\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Investor Relations webpage<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>24\/7<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey analysts, institutional and retail investors\u2019 feedback)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Ad hoc basis, Biennial<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n\r\n <tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Credit rating (rating report)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n\r\n \r\n <tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\">Employees<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Annual Integrity Month (AIM) Campaign<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Internal engagement activities (including onboarding workshops, in-house webinars, town halls, team building, social media platform on Viva Engage)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Monthly, Quarterly, Ad hoc basis<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Performance reviews<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>On-going <\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Policies and procedures<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Via Corporate intranet<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t \r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial<\/span><\/td>\r\n\t\t\t\r\n <\/tr>\r\n \r\n <tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\"><span class=\"first-tab\">Agents and intermediaries<\/span><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Training and awareness<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n\t\t\t\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Project Progress Update meeting with stakeholders<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Ongoing<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n \r\n <tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\">Local communities<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Community activities<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Scheduled\/Ad hoc basis<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Community partnerships<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Scheduled\/Ad hoc basis<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n \r\n <tr valign=\"top\" class=\"bn\">\r\n\t\t\t\t<td class=\"position tnonefirst\">Media<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Media engagements<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>As required<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Media interviews and press releases<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>As and when required<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n\t\t\t\t<td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Company\/Corporate events<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>As and when required<\/span><\/td>\r\n\t\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tn last-space\">\r\n\t\t\t\t<td class=\"tnonelast\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (sustainability survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Biennial<\/span><\/td>\r\n\t\t\t\t\r\n <\/tr>\r\n \r\n <tr valign=\"top\" class=\"bn\" >\r\n\t\t\t\t<td class=\"position tnonefirst\">Business partners<\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Meetings (face-to-face\/virtual, and group meetings)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Scheduled\/Ad hoc basis<\/span><\/td>\r\n\t\r\n\t\t\t<\/tr>\r\n\t\t\t<tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Due Dilligence<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Onboarding and upon renewal<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\r\n <tr valign=\"top\" class=\"tbn\">\r\n <td class=\"tnone\"><\/td>\r\n\t\t\t\t<td class=\"scope\"><span>Online survey (partner engagement survey)<\/span><\/td>\r\n\t\t\t\t<td class=\"freq\"><span>Annually<\/span><\/td>\r\n\t\t\t\r\n\t\t\t<\/tr>\r\n\t\t\t \r\n\t\t<\/tbody>\r\n <\/table>\r\n\t\r\n<br>\r\n<div style=\"text-align:center\">\r\n <a href=\"#\" class=\"load_more btn btn-hover btn-danger\" id=\"songs-load\">Load more<\/a>\r\n <a href=\"#\" class=\"load_more btn btn-hover btn-danger\" id=\"songs-view-less\">View less<\/a>\r\n<\/div>\t\r\n<\/div>\r\n <br><br>\t\r\n<\/div>\r\n\r\n \r\n\t\t\r\n\t\t<div class=\"tab_wrap\">\r\n\t\t\t<div class=\"tab_content\">\r\n \r\n\t<p style=\"text-align: justify;\">At Tune Protect, we remain committed to ethical business practices, recognising that transparency, integrity and accountability are fundamental to maintaining trust and safeguarding our reputation. Any lapse in these standards carries significant financial and reputational risks, which is why we remain resolute in fostering a culture of honesty and responsibility.<\/p>\r\n\t\t\t\t\r\n\r\n<div id=\"business-info\" class=\"panel-group\">\r\n\t\r\n <div class=\"panel\">\r\n <div id=\"pillar-head-1\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-1\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i>Upholding Ethical Business Practices<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-1\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body\">\r\n \r\n Ethical business practices are at the heart of Tune Protect\u2019s operations, reinforced by a strong framework that upholds our core values and commitment to integrity.\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\r\n\t\r\n\t<div class=\"panel\">\r\n <div id=\"pillar-head-2\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-2\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i> Anti-Bribery and Corruption System: ZERO TOLERANCE Against Bribery & Corruption<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-2\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body\">\r\n \r\n The Group upholds a firm commitment to ethical business conduct, maintaining a zero-tolerance approach towards bribery, corruption, fraud, money laundering and abuse of power.\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\r\n\t<div class=\"panel\">\r\n <div id=\"pillar-head-3\" class=\"panel-heading\">\r\n <h4 class=\"panel-title\">\r\n <a class=\"collapsed\" href=\"#pillar-3\" data-toggle=\"collapse\" data-parent=\"#business-info\"> <i class=\"fa toggle-icon pull-right\"><\/i> Whistleblowing and Grievance Mechanisms<\/a>\r\n <\/h4>\r\n <\/div>\r\n\r\n <div id=\"pillar-3\" class=\"panel-collapse collapse out\">\r\n <div class=\"panel-body\">\r\n \r\n All reports are forwarded directly to the RMC Chairman, who will determine whether the Whistleblowing Investigation Team (\u2018\u2018WBIT\u2019\u2019) should proceed with further action. The system also simultaneously notifies the WBIT.\r\n\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\t<br><br>\r\n\tAmong the initiatives carried out relevant to this is our Compulsory Integrity Training for New Hires, the CoC Online Training Modules, and our alignment with globally recognized human rights frameworks.\r\n\t \r\n\t\r\n\t \r\n\t\r\n <\/div>\r\n\r\n\t\r\n<br><br>\t\r\n\t\t \r\n\t <\/div>\r\n\r\n <\/div>\r\n\r\n\t\r\n <div class=\"tab_wrap\">\r\n\r\n\t\r\n\r\n \r\n\r\n <div class=\"tab_content\">\r\n\r\n \r\n\r\n <p style=\"text-align: justify;\">We continued to be guided by robust core policies and frameworks designed to uphold data governance, privacy and cybersecurity. These principles ensure that we manage data responsibly, protect privacy and implement effective cybersecurity measures:\r\n\t\t\t\t<ul>\r\n\t\t\t\t\t <li>Group Privacy and Data Risk Management Policy, aligned with Bank Negara Malaysia\u2019s Policy Document on Management of Customer Information and Permitted Disclosures <\/li>\r\n\t\t\t\t\t<li>Bank Negara Malaysia\u2019s Risk Management in Technology (RMiT) Policy, with ongoing alignment to the revised November 2025 guidelines to strengthen technology and cyber risk management and enhance service resilience <\/li>\r\n\t\t\t\t\t<li> Personal Data Protection Act 2010 (PDPA)<\/li>\r\n\t\t\t\t<\/ul>\r\n\t\t\t\t\r\n\r\n <\/p>\r\nDuring the year, we strengthened our cybersecurity posture through enhanced data governance practices, organisation wide cybersecurity and data protection training, proactive threat awareness initiatives, and regular testing of employee vigilance and incident response readiness.\r\n<br><br> \r\n\r\n \r\n\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"Untitled Document PPP Menu ESG INSIGHTS SUSTAINABILITY STATEMENT OUR GOVERNANCE OUR BUSINESS OUR ENVIRONMENT OUR PEOPLE & COMMUNITY ALIGNMENT WITH UN SDGs SUSTAINABILITYFRAMEWORK GOVERNANCESTRUCTURE STAKEHOLDERENGAGEMENT CORPORATE GOVERNANCE, ETHICS AND RISK MANAGEMENT DATA GOVERNANCE, PRIVACY AND CYBERSECURITY Tune Protect aims to look beyond mere financial success and are committed to the Triple Bottom Line as responsible […]","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"fullwidth-template-left.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages\/6376"}],"collection":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/comments?post=6376"}],"version-history":[{"count":57,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages\/6376\/revisions"}],"predecessor-version":[{"id":10305,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages\/6376\/revisions\/10305"}],"wp:attachment":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/media?parent=6376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}