{"id":7225,"date":"2021-12-20T15:30:43","date_gmt":"2021-12-20T07:30:43","guid":{"rendered":"https:\/\/www.tuneprotect.com\/my\/?page_id=7225"},"modified":"2025-11-12T11:04:15","modified_gmt":"2025-11-12T03:04:15","slug":"help-support","status":"publish","type":"page","link":"https:\/\/www.tuneprotect.com\/my\/help-support\/","title":{"rendered":"Help &#038; Support"},"content":{"rendered":"<div class=\"tab-slider--nav\">\r\n    <div class=\"col-md-8\">\r\n        <h5 style=\"margin-bottom: 8px !important;\">To ensure we serve you better, please contact the relevant country customer service centre according to your enquiry.<\/h5>\r\n        <div class=\"contact-fb\">\r\n            <a href=\"http:\/\/m.me\/TuneProtect\" target=\"_blank\" rel=\"noopener\"><div class=\"dialog-box\"><img src=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/contact-flag-my.png\" alt=\"Thai\"> <span style=\"line-height: 16px;\">Malaysia Live Chat<span style=\"display: block;font-size: 13px;font-family: 'MontserratReg';letter-spacing: -0.2px;\">9am &#8211; 5pm (GMT +8)<\/span><\/span><img src=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/fbmessenger-icon.svg\" alt=\"facebook icon\"><\/div><\/a>\r\n            <a href=\"http:\/\/m.me\/TuneProtectThailand\" target=\"_blank\" rel=\"noopener\"><div class=\"dialog-box\"><img src=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/contact-flag-thai.png\" alt=\"Thai\"> <span style=\"line-height: 16px;\">Thailand Live Chat<span style=\"display: block;font-size: 13px;font-family: 'MontserratReg';letter-spacing: -0.2px;\">8am &#8211; 5pm (GMT +7)<\/span><\/span> <img src=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/fbmessenger-icon.svg\" alt=\"facebook icon\"><\/div><\/a>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"col-md-8\">\r\n        <div class=\"toggle-btn\">\r\n            <ul class=\"tab-button\" style=\"padding-left: 0 !important;\">\r\n                <li class=\"toggle-tab-btn btn-active\" rel=\"branchmy\">\r\n                    Malaysia\r\n                <\/li>\r\n                <li class=\"toggle-tab-btn\" rel=\"branchthai\">\r\n                    Thailand\r\n                <\/li>\r\n            <\/ul>\r\n        <\/div>\r\n    <\/div>\r\n   \r\n    <div class=\"tab-slider--container branch-content\" id=\"branchmy\">\r\n        <div class=\"row\">\r\n            <div class=\"col-md-10\">\r\n                    <ul class=\"tab-slider--tabs\" style=\"padding-left:0 !important;\">\r\n                        <li class=\"tab-slider--trigger active\" rel=\"tab1\">\r\n                            <div class=\"icon-img\">\r\n                                <img alt=\"\" style=\"padding: 0 2px 1px\"\r\n                                    src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/enquiry.svg\">\r\n                            <\/div>\r\n                            Enquiry \/ Complaint\r\n                        <\/li>\r\n                        <li class=\"tab-slider--trigger\" rel=\"tab2\">\r\n                            <div class=\"icon-img\">\r\n                                <img alt=\"\" style=\"padding: 0 2px 1px\"\r\n                                    src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/autoAssist.svg\">\r\n                            <\/div>\r\n                            Help &#038; Support\r\n                        <\/li>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t <li class=\"tab-slider--trigger\" rel=\"tab3\">\r\n                            <div class=\"icon-img\">\r\n                                <img alt=\"\" style=\"padding: 0 2px 1px\"\r\n                                    src=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/amc\/img\/ServiceRequest.svg\">\r\n                            <\/div>\r\n                            Service Request\/ Endorsement\r\n                        <\/li>\r\n                    <\/ul>\r\n            <\/div>\r\n        <\/div>\r\n        \r\n        <div id=\"tab1\" class=\"tab-slider--body\">\r\n          \r\n            <div class=\"col-md-10 tp-card\">\r\n            <div class=\"row\">\r\n                <h4 style=\"margin-bottom: 8px !important;\">Enquiry \/ Complaint <\/h4>\r\n                <p style=\"margin-bottom:16px !important;\">Tune Protect General Insurance Related <\/p>\r\n        \r\n                        <div class=\"contact_part\">\r\n                            <h5>Customer Service Hotline\r\n                            <\/h5>\r\n                            <span>(Toll-Free only for Malaysian Callers)<\/span> \r\n                            <a class=\"cta-call\" href=\"tel:1800885753\">1-800-88-5753\r\n                            <\/a>\r\n<span>(For International Callers)<\/span> \r\n                            <a style=\"margin:0 0 12px !important; display:block;\" class=\"cta-call\" href=\"tel:+60340654244\">+603 4065 4244\r\n                            <\/a>\r\n                            <a style=\"font-size: 17px !important; display:block;  margin: 6px 0; letter-spacing: 0.5px; \" href=\"mailto:hello.my@tuneprotect.com\" target=\"_blank\" rel=\"noopener\">\r\n                                <u>hello.my@tuneprotect.com<\/u>\r\n                            <\/a>\r\n                            <span>Operating Hour:<br>\r\n                                Monday \u2013Thursday (9AM \u2013 5PM)<br>\r\n                                Friday (9AM \u2013 4:30PM)<br>\r\n                                (GMT+8)\r\n                            <\/span>\r\n                        <\/div>\r\n                        <div class=\"contact_part\">\r\n                            <h5>Address<\/h5>\r\n    \r\n                            <span>Level 8, Wisma Capital A,<br>19 Lorong Dungun,<br>Damansara Heights,<br>50490 Kuala\r\n                                Lumpur,<br>Malaysia.\r\n                            <\/span>\r\n\r\n                             \t\t<a\t\t\t\thref=\"javascript:void(0)\"\r\n\t\t\t\tclass=\"sgpb-show-popup sgpb-popup-id-9641\"\r\n\t\tdata-sgpbpopupid=\"9641\"\r\n\t\tdata-popup-event=\"click\"\r\n\t\t>\r\n\t\t<u>Check our complaints resolution journey here<\/u>\t\t<\/a>\r\n\t\t\r\n                        <\/div>\r\n    \r\n                        <hr style=\"border: 1px solid #ff4d4d;\">\r\n                        <h4>AirAsia Travel Protection Related Only<\/h4>\r\n                        <div class=\"contact_part\">\r\n                            <h5>24 Hour Customer Support<\/h5>\r\n                            <a class=\"cta-call\" href=\"tel:+60376283647\"> +603 7628 3647\r\n                            <\/a>\r\n                \r\n                        <\/div>\r\n                    \r\n                         <hr style=\"border: 1px solid #ff4d4d;\">\r\n\t\t\t\t       <h4>Notice for PARS Member Workshops <\/h4>\r\n\r\n\t\t\t\t\t\t<strong style=\"font-family: 'MontserratBold'\">PARS workshops<\/strong> with an enquiry relating to PIAM\u2019s Announcement Letter dated 1 August 2024 are advised to contact PIAM directly at <strong style=\"font-family: 'MontserratBold'\">03-22747399<\/strong> (choose telephone menu <strong style=\"font-family: 'MontserratBold'\">option 3<\/strong>, then <strong style=\"font-family: 'MontserratBold'\">option 5<\/strong>) or by email <a href=\"mailto:pars.cs@piam.org.my\">pars.cs@piam.org.my<\/a>\r\n\t\t\t\t         <br> <br>\r\n\t\t\t\t        For more info, please refer to <a href=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/wp-content\/uploads\/pdf\/PIAM-Announcement-Letter.pdf\" target=\"_blank\" rel=\"noopener\">PIAM\u2019s Announcement Letter<\/a>\r\n    \r\n            <\/div>\r\n            <\/div>\r\n    \r\n        <\/div>\r\n    \r\n        <div id=\"tab2\" class=\"tab-slider--body\">\r\n            <div class=\"col-md-10 tp-card\">\r\n            <div class=\"row\">\r\n                <h4>Help &#038; Support<\/h4>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"motor-section contact_part\" >\r\n\t\t\t\t\t<div class=\"motor-text\"  >\r\n                    <h5 style=\"margin: 6px 0 20px;font-size: 20px;\">Motor<\/h5>\r\n                     \r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n                        <h5>Auto Assist <\/h5>\r\n                        <a class=\"cta-call\" href=\"tel:1800228863\">1-800-22-8863<\/a>\r\n\r\n                        <span>(<span\r\n                                style=\"display:inline !important; font-family: 'MontserratBold';\">24-hour<\/span>\r\n                            Emergency Assistance)<\/span>\r\n\t\t\t\t\t\t\t<br>\r\n                        <a class=\"cta-btn\" target=\"_blank\" href=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/wp-content\/uploads\/pdf\/updated-panel-repairer-list.pdf\" rel=\"noopener\">Panel Workshop<\/a>\r\n\t\t\t\t\t\t \r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"QR-code\" >\r\n\t\t\t\t\t<img alt=\"\" src=\"https:\/\/www.tuneprotect.com\/my\/wp-content\/uploads\/2025\/11\/Roadside-Assistance-QRCode.png\"  class=\"qrCode\">\t<br>\r\n\t\t\t\t\t<div style=\"line-height: normal\"><span>Get <strong style=\"color: #ff0000;\">Roadside Assistance<\/strong><br>\r\n                 via <img alt=\"\" src=\"https:\/\/www.tuneprotect.com\/my\/wp-content\/uploads\/2025\/11\/WhatAPPs-icon-16px.png\" > <strong>WhatsApp<\/strong><br><br>\r\n\t\t\t\t\tWhatsApp No. <strong>03-79890356<\/strong><\/span>\r\n\t\t\t\t\t<\/div>\r\n                    <\/div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t <\/div>\r\n\t\t\t\t\t\r\n\t\t\t\t \r\n\t\t\t\t\r\n\t\t\t\t\r\n                <h5 style=\"margin: 6px 0 20px;font-size: 20px;\">Medical<\/h5>\r\n                <div class=\"contact_part\" style=\"border-bottom: 1px solid red;\">\r\n                    <h5>MiCare<\/h5>\r\n                    <a class=\"cta-call\" href=\"tel:1800882678\">1-800-88-2678<\/a>\r\n                  \r\n                    <span>(<span style=\"display:inline !important; font-family: 'MontserratBold';\">24-hour<\/span>\r\n                    Medical Claims or Guarantee Letter)\r\n                    <\/span>\r\n                    <a class=\"cta-btn\" target=\"_blank\" href=\"https:\/\/buy.tuneprotect.com\/Map_hospital\/\" rel=\"noopener\">Panel Hospital<\/a>\r\n\r\n                    <span style=\"font-size: 12px;font-style: italic;\">(policy bought <span style=\"display:inline !important; font-family: 'MontserratBold';\">after<\/span> 1st Nov 22)\r\n                    <\/span>\r\n    \r\n                <\/div>\r\n                <h5 style=\"margin: 6px 0 20px;font-size: 20px;\">Dental<\/h5>\r\n                \r\n    \r\n                <div class=\"contact_part\" style=\"border-bottom: 1px solid red;\">\r\n                    <h5>MiCare<\/h5>\r\n                    <a class=\"cta-call\" href=\"tel:1800882678\">1-800-88-2678<\/a>\r\n                  \r\n                    <span>(<span style=\"display:inline !important; font-family: 'MontserratBold';\">24-hour<\/span> enquiry)\r\n                    <\/span>\r\n                    <a class=\"cta-btn\" target=\"_blank\" href=\"https:\/\/s3.ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/wp-content\/uploads\/pdf\/MiCare-Panel-Dental-List.pdf\" rel=\"noopener\">Panel Dental Clinic<\/a>\r\n\r\n                    <span style=\"font-size: 12px;font-style: italic;\">As of March 2025\r\n                    <\/span>\r\n    \r\n                <\/div>\r\n\r\n                <h5 style=\"margin: 6px 0 20px;font-size: 20px;\">Travel Related Emergency Assistance<\/h5>\r\n                 <div class=\"contact_part\" >\r\n                     \r\n                            <h5>Overseas Cashless Hospital Admissions<\/h5>\r\n\t\t\t\t\t\t    Europ Assistance (24\/7 Worldwide Hotline)<br>\r\n                            <a class=\"cta-call\" href=\"tel:+60376283650\">+603-7628 3650\r\n                            <\/a>\r\n                            \r\n                            <span style=\"font-size: 12px;font-style: italic;\">Click <a href=\"https:\/\/www.tuneprotect.com\/my\/how-to-claim\" target=\"_blank\" rel=\"noopener\">here<\/a> to learn how to enjoy cashless hospital admissions overseas!<\/span>\r\n                        \r\n                    <\/div>\r\n             \r\n                <div class=\"contact_part\">\r\n                    <h5>24 Hour Customer Support<\/h5>\r\n                    <a class=\"cta-call\" href=\"tel:+60376283647\">+603-7628 3647<\/a>\r\n                <\/div>\r\n    \r\n            <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    \r\n\t\t<div id=\"tab3\" class=\"tab-slider--body\">\r\n            <div class=\"col-md-10 tp-card\">\r\n\t\t\t\t<br>\r\n\t\t\t\t   <h4 style=\"margin-bottom: 8px !important;\">Step By Step How To Submit Service Request (Endorsement)<\/h4>\r\n\t\t\t\t*Change information regarding your policy quick and easy via the Tune Protect App \r\n\r\n<br><br>\r\n                       <div class=\"row service-box\">\r\n\t\t\t\t\t\t\t  <div class=\"col-sm-6 space-bottom\">\r\n\t\t\t\t\t\t\t\t <h5>STEP 1 <\/h5>\r\n\t\t\t\t\t\t\t<p>Download Tune Protect app<\/p>\r\n\t\t\t\t\t\t\t<img  alt=\"\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/TP-ServiceRequest-step01.png\"  > \r\n\t\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t\t  <div class=\"col-sm-6 space-bottom\">\r\n\t\t\t\t\t\t\t\t <h5>STEP 2 <\/h5>\r\n\t\t\t\t\t\t\t<p>Login with your details <\/p>\r\n\t\t\t\t\t\t\t<img  alt=\"\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/TP-ServiceRequest-step02.png\"  > \r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t <\/div>\r\n\t\t\t\t\r\n\t\t\t\t  <div class=\"row service-box\">\r\n\t\t\t\t\t\t\t  <div class=\"col-sm-6 space-bottom\">\r\n\t\t\t\t\t\t\t\t <h5>STEP 3 <\/h5>\r\n\t\t\t\t\t\t\t<p>On main page, scroll down to <strong style=\"font-family: 'MontserratSemi', Helvetica, Arial, sans-serif;\">Service Request<\/strong> and select it<\/p>\r\n\t\t\t\t\t\t\t<img  alt=\"\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/TP-ServiceRequest-step03-2.png\" > \r\n\t\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t\t  <div class=\"col-sm-6 space-bottom\">\r\n\t\t\t\t\t\t\t\t <h5>STEP 4 <\/h5>\r\n\t\t\t\t\t\t\t<p>Click to submit new request <\/p>\r\n\t\t\t\t\t\t\t<img  alt=\"\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/TP-ServiceRequest-step04.png\" class=\"long\"  > \r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t <\/div>\r\n\t\t\t\t\r\n\t\t\t\t   <div class=\"row service-box\">\r\n\t\t\t\t\t\t\t  <div class=\"col-sm-6 space-bottom\">\r\n\t\t\t\t\t\t\t\t <h5>STEP 5 <\/h5>\r\n\t\t\t\t\t\t\t<p>Fill in details and submit<\/p>\r\n\t\t\t\t\t\t\t<img  alt=\"\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/TP-ServiceRequest-step05.png\"  class=\"long2\" > \r\n\t\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t\t  <div class=\"col-sm-6 space-bottom\">\r\n\t\t\t\t\t\t\t\t <h5>STEP 6 <\/h5>\r\n\t\t\t\t\t\t\t<p>Once you have submitted, your request will be listed on the app and you can check here for any updates<\/p>\r\n\t\t\t\t\t\t\t<img  alt=\"\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/TP-ServiceRequest-step06.png\"  > \r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t <\/div>\r\n\t\t\t\t\r\n\t\t\t\t     <div class=\"row service-box\">\r\n\t\t\t\t\t\t\t  <div class=\"col-sm-6 space-bottom\">\r\n\t\t\t\t\t\t\t\t <h5>STEP 7 <\/h5>\r\n\t\t\t\t\t\t\t<p>You may also download the service request document (or endorsement note) once approved<\/p>\r\n\t\t\t\t\t\t\t<img  alt=\"\" src=\"https:\/\/s3-ap-southeast-1.amazonaws.com\/tuneprotect.com\/tpr\/static-tuneprotect\/images\/TP-ServiceRequest-step07.png\"  > \r\n\t\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t <\/div>\r\n\t\t\t\t\r\n            <\/div>\r\n        <\/div>\r\n\t\t\r\n        <div class=\"col-md-12\">\r\n            <div class=\"row\">\r\n                <h3>Enquiry Us<\/h3>\r\n                <div class=\"text-left\"><div class=\"frm_forms \" id=\"frm_form_93_container\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form row frm_pro_form  frm_ajax_submit \" id=\"form_tihg_contact_us_form3\" >\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_hidden\">[Group] Contact Us<\/legend>\r\n\r\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"93\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_93\" id=\"frm_hide_fields_93\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"tihg_contact_us_form3\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_93\" name=\"frm_submit_entry_93\" value=\"e431dec31b\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/my\/wp-api\/wp\/v2\/pages\/7225\" \/>\n<div id=\"frm_field_2101_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-md-12 to-upper-case\">\r\n    <label for=\"field_tihy_country\" class=\"frm_primary_label\">Please select your country\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[2101]\" id=\"field_tihy_country\"  data-reqmsg=\"This field cannot be blank.\"  >\n\t\t\t<option value=\"\"  selected=\"selected\"> <\/option>\n\t\t\t\t<option value=\"MY\" >Malaysia<\/option>\n\t\t\t\t<option value=\"TH\" >Thailand<\/option>\n\t\t\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2052_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-md-6 tp-name-input to-upper-case\">\r\n    <label for=\"field_th_enquiry\" class=\"frm_primary_label\">Enquiry Type\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[2052]\" id=\"field_th_enquiry\"  data-reqmsg=\"This field cannot be blank.\"  >\n\t\t\t<option value=\"\"  selected=\"selected\"> <\/option>\n\t\t\t\t<option value=\"TH General Enquiry \/ Feedback\" >General Enquiry \/ Feedback<\/option>\n\t\t\t\t<option value=\"TH Claims Enquiry\" >Claims Enquiry<\/option>\n\t\t\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2102_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-md-6 tp-name-input to-upper-case\">\r\n    <label for=\"field_my_enquiry\" class=\"frm_primary_label\">Enquiry Type\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[2102]\" id=\"field_my_enquiry\"  data-reqmsg=\"This field cannot be blank.\"  >\n\t\t\t<option value=\"\"  selected=\"selected\"> <\/option>\n\t\t\t\t<option value=\"General Enquiry \/ Feedback\" >General Enquiry \/ Feedback<\/option>\n\t\t\t\t<option value=\"Shareholder Enquiry\" >Shareholder Enquiry<\/option>\n\t\t\t\t<option value=\"Partnership Opportunities\" >Partnership Opportunities<\/option>\n\t\t\t\t<option value=\"Claims enquiry\" >Claims enquiry<\/option>\n\t\t\t\t<option value=\"Get a quote\" >Get a quote<\/option>\n\t\t\t\t<option value=\"Become an agent\" >Become an agent<\/option>\n\t\t\t\t<option value=\"Policy requested items\" >Policy requested items<\/option>\n\t\t\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2053_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-sm-6\">\r\n    <label for=\"field_tihg_cuf_products_get_quote\" class=\"frm_primary_label\">Product\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[2053]\" id=\"field_tihg_cuf_products_get_quote\"  data-reqmsg=\"This field cannot be blank.\"  >\n\t\t\t<option value=\"\"  selected=\"selected\"> <\/option>\n\t\t\t\t<option value=\"Motor\" >Motor<\/option>\n\t\t\t\t<option value=\"AutoBuddy\" >AutoBuddy<\/option>\n\t\t\t\t<option value=\"Travel\" >Travel<\/option>\n\t\t\t\t<option value=\"Personal Accident\" >Personal Accident<\/option>\n\t\t\t\t<option value=\"Dental\" >Dental<\/option>\n\t\t\t\t<option value=\"Medical\" >Medical<\/option>\n\t\t\t\t<option value=\"House Owner\" >House Owner<\/option>\n\t\t\t\t<option value=\"Foreign Workers\" >Foreign Workers<\/option>\n\t\t\t\t<option value=\"Business Shield\" >Business Shield<\/option>\n\t\t\t\t<option value=\"Fire\" >Fire<\/option>\n\t\t\t\t<option value=\"Engineering\" >Engineering<\/option>\n\t\t\t\t<option value=\"Marine Cargo\" >Marine Cargo<\/option>\n\t\t\t\t<option value=\"Others\" >Others<\/option>\n\t\t\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2103_container\" class=\"frm_form_field form-field  frm_top_container col-md-6 tp-name-input to-upper-case\">\r\n    <label for=\"field_th_product\" class=\"frm_primary_label\">Product\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[2103]\" id=\"field_th_product\"    >\n\t\t\t<option value=\"\"  selected=\"selected\"> <\/option>\n\t\t\t\t<option value=\"Insurance for Covid-19\" >Insurance for Covid-19<\/option>\n\t\t\t\t<option value=\"Travel Insurance\" >Travel Insurance<\/option>\n\t\t\t\t<option value=\"Health Insurance and Critical Illness\" >Health Insurance and Critical Illness<\/option>\n\t\t\t\t<option value=\"Personal Accident Insurance\" >Personal Accident Insurance<\/option>\n\t\t\t\t<option value=\"Home Insurance\" >Home Insurance<\/option>\n\t\t\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2055_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-md-6 to-upper-case\">\r\n    <label for=\"field_tihg_cuf_vehicle_number\" class=\"frm_primary_label\">Vehicle Number(without whitespace)\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_tihg_cuf_vehicle_number\" name=\"item_meta[2055]\" value=\"\"  maxlength=\"50\" data-reqmsg=\"This field cannot be blank.\"  \/>\n\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2054_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-md-6 to-upper-case\">\r\n    <label for=\"field_tihg_cuf_policy_number\" class=\"frm_primary_label\">Policy Number\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_tihg_cuf_policy_number\" name=\"item_meta[2054]\" value=\"\"  maxlength=\"50\" data-reqmsg=\"This field cannot be blank.\"  \/>\n\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2063_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-md-6 tp-name-input to-upper-case\">\r\n    <label for=\"field_tihg_cuf_policy_request_items\" class=\"frm_primary_label\">Request item\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[2063]\" id=\"field_tihg_cuf_policy_request_items\"  data-reqmsg=\"This field cannot be blank.\"  >\n\t\t\t<option value=\"\"  selected=\"selected\"> <\/option>\n\t\t\t\t<option value=\"Motor - NCB Related Issue\" >Motor - NCB Related Issue<\/option>\n\t\t\t\t<option value=\"Motor - PAYD Refund\" >Motor - PAYD Refund<\/option>\n\t\t\t\t<option value=\"Policy Cancelation\" >Policy Cancelation<\/option>\n\t\t\t\t<option value=\"Policy Renewal\" >Policy Renewal<\/option>\n\t\t\t\t<option value=\"Resent Policy Schedule\" >Resent Policy Schedule<\/option>\n\t\t\t\t<option value=\"Others\" >Others (please states)<\/option>\n\t\t\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2064_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-md-6\">\r\n    <label for=\"field_tihg_cuf_policy_others\" class=\"frm_primary_label\">Others\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_tihg_cuf_policy_others\" name=\"item_meta[2064]\" value=\"\"  data-reqmsg=\"This field cannot be blank.\"  \/>\n\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2056_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-xs-12 tp-name-input to-upper-case\">\r\n    <label for=\"field_tihg_cuf_name3\" class=\"frm_primary_label\">Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_tihg_cuf_name3\" name=\"item_meta[2056]\" value=\"\"  maxlength=\"150\" data-reqmsg=\"This field cannot be blank.\"  \/>\n\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2057_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-xs-12 tp-email-input\">\r\n    <label for=\"field_tihg_cuf_email3\" class=\"frm_primary_label\">Email\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_tihg_cuf_email3\" name=\"item_meta[2057]\" value=\"\"  maxlength=\"90\" data-reqmsg=\"This field cannot be blank.\" data-invmsg=\"Please enter a valid email address.\"  \/>\n\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2058_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-xs-12\">\r\n    <label for=\"field_tihg_cuf_phone_number\" class=\"frm_primary_label\">Phone Number\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_tihg_cuf_phone_number\" name=\"item_meta[2058]\" value=\"\"  data-reqmsg=\"This field cannot be blank.\"  \/>\n\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2059_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-xs-12\">\r\n    <label for=\"field_tihg_cuf_location\" class=\"frm_primary_label\">Location\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[2059]\" id=\"field_tihg_cuf_location\"  data-reqmsg=\"This field cannot be blank.\"  >\n\t\t\t<option value=\"\"  selected=\"selected\"> <\/option>\n\t\t\t\t<option value=\"Johor\" >Johor<\/option>\n\t\t\t\t<option value=\"Kedah\" >Kedah<\/option>\n\t\t\t\t<option value=\"Kelantan\" >Kelantan<\/option>\n\t\t\t\t<option value=\"Melaka\" >Melaka<\/option>\n\t\t\t\t<option value=\"Negeri Sembilan\" >Negeri Sembilan<\/option>\n\t\t\t\t<option value=\"Pahang\" >Pahang<\/option>\n\t\t\t\t<option value=\"Perak\" >Perak<\/option>\n\t\t\t\t<option value=\"Perlis\" >Perlis<\/option>\n\t\t\t\t<option value=\"Pulau Pinang\" >Pulau Pinang<\/option>\n\t\t\t\t<option value=\"Sabah\" >Sabah<\/option>\n\t\t\t\t<option value=\"Sarawak\" >Sarawak<\/option>\n\t\t\t\t<option value=\"Selangor\" >Selangor<\/option>\n\t\t\t\t<option value=\"Terengganu\" >Terengganu<\/option>\n\t\t\t\t<option value=\"Wilayah Persekutuan\" >Wilayah Persekutuan<\/option>\n\t\t\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2060_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container col-xs-12\">\r\n    <label for=\"field_tihg_cuf_details3\" class=\"frm_primary_label\">Details\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[2060]\" id=\"field_tihg_cuf_details3\" rows=\"5\"  data-reqmsg=\"This field cannot be blank.\"  ><\/textarea>\n\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_2061_container\" class=\"frm_form_field form-field  frm_none_container col-sm-4\">\r\n    <label class=\"frm_primary_label\">Captcha\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <div id=\"field_tihg_captcha2\" class=\"g-recaptcha\" data-sitekey=\"6Le92KgZAAAAAGt0Z0MytUqFFi6K4eJ2XTaj2LKU\" data-size=\"normal\" data-theme=\"light\"><\/div>\n\r\n<div class=\"g-recaptcha col-sm-4\"\r\n          data-sitekey=\"\"><\/div>\r\n    \r\n    \r\n<\/div>\n<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n<style>\r\n.frm_error_style{\r\nbackground-color: #F2DEDE;\r\nborder: 1px solid #EBCCD1;\r\ncolor: #B94A48;\r\nfont-size: 14px;\r\nmargin: 0;\r\nmargin-bottom: 0px;\r\nmargin-bottom: 20px;\r\npadding: 5px;\r\nborder-radius: 4px;\r\n}\r\n\r\n#frm_field_2057_container{\r\npadding: 15px;\r\n}\r\n<\/style>\r\n\r\n<script>\r\nsetTimeout(function() {\r\n    jQuery('.frm_message').fadeOut('slow');\r\n}, 5000); \/\/ <-- time in milliseconds\r\n<\/script><script type=\"text\/javascript\">\n<\/script><div class=\"frm_submit text-left col-xs-12\">\r\n\r\n<input type=\"submit\" value=\"Submit\"  formnovalidate=\"formnovalidate\" style=\"margin:10px;\" \/>\r\n<img class=\"frm_ajax_loading\" src=\"https:\/\/www.tuneprotect.com\/my\/wp-content\/plugins\/formidable-old\/images\/ajax_loader.gif\" alt=\"Sending\"\/>\r\n\r\n<\/div><\/fieldset>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\r\n            <br><br>\r\n    \r\n    \r\n            <div class=\"text-left\" style=\"line-height:16px;\">\r\n                <small><span\r\n                        style=\"font-family:'MontserratSemi', Helvetica, Arial, sans-serif; font-weight:bold;\">Bank\r\n                        Negara Malaysia &#8211; Employee Screening<\/span><br>\r\n                    Request for employment references as per Bank Negara Malaysia\u2019s Employee Screening Policy are to be\r\n                    channeled to <a\r\n                        href=\"mailto:employeescreening@tuneprotect.com\">employeescreening@tuneprotect.com<\/a>.<br>\r\n                    Please ensure that \u2018Reference Template\u2019 and written consent of the individual whom you are requesting\r\n                    for employment reference is provided.<br>\r\n                    For employer references, please contact <a\r\n                        href=\"mailto:employeescreening@tuneprotect.com\">employeescreening@tuneprotect.com  <\/a>\r\n                <\/small>\r\n    \r\n            <\/div>\r\n            <br><br>\r\n    \r\n            <div class=\"text-left\" style=\"line-height:16px;\">\r\n                <small><span\r\n                        style=\"font-family: 'MontserratSemi', Helvetica, Arial, sans-serif; font-weight:bold;\">Personal\r\n                        Data Protection Notice<\/span><br>\r\n                    By providing your personal information, you are deemed to have given consent and authorisation to Tune\r\n                    Protect to collect, use and\/or disclose (whether in or outside of Malaysia) your personal information\r\n                    supplied to Tune Protect, to our affiliated companies or third party service providers for the purpose\r\n                    of contacting you by all modes of communication including telephone calls, SMS, emails or faxes in order\r\n                    to respond to your enquiry and to receive marketing, advertising and promotional information, messages,\r\n                    materials and\/or documents about Tune Protect\u2019s products and\/or services.<br>\r\n                    You understand that you can choose to unsubscribe at any time if you no longer wish to receive any\r\n                    marketing\/promotions from Tune Protect by writing to <a\r\n                        href=\"mailto:hello.my@tuneprotect.com\">hello.my@tuneprotect.com<\/a>. Please refer to Tune Protect\u2019s\r\n                    <a href=\"\/privacy-policy\" rel=\"noopener\" target=\"_blank\">Privacy Policy<\/a> for more information.\r\n    \r\n                <\/small>\r\n            <\/div>\r\n            <br><br>\r\n            <\/div>\r\n        <\/div>\r\n    \r\n    <\/div>\r\n\r\n    <div class=\"tab-slider--container branch-content\" id=\"branchthai\">\r\n        <div class=\"col-md-8 tp-card\">\r\n            <div class=\"row\">\r\n \r\n                    <div class=\"contact_part\">\r\n                        <h5>For enquiries about Tune Protect Thailand:<\/h5>\r\n                        <span><a class=\"cta-call\" href=\"tel:+6621194008\"> +662 119-4008\r\n                        <\/a><\/span>\r\n                       \r\n             \r\n                        <span style=\"font-size: 17px !important; display:block;  margin: 6px 0; letter-spacing: 0.5px;\">General: <a href=\"mailto:customercare@tuneprotect.com\" target=\"_blank\" rel=\"noopener\">\r\n                            <u>customercare@tuneprotect.com<\/u>\r\n                        <\/a><\/span>\r\n                        <span style=\"font-size: 17px !important; display:block;  margin: 6px 0; letter-spacing: 0.5px;\">Claims: <a href=\"mailto:customercare@tuneprotect.com\" target=\"_blank\" rel=\"noopener\">\r\n                            <u>airasia_claim@tuneprotect.com<\/u>\r\n                        <\/a>\r\n                        <\/span>\r\n                        <span>Working Hours\t: 08.00 &#8211; 21.00 (GMT +7)<\/span>\r\n                    <\/div>\r\n                    <div class=\"contact_part\">\r\n                        <h5>Tune Care \u2013 Emergency Assistance:<\/h5>\r\n                        <span><a class=\"cta-call\" href=\"tel:+6621194015\"> +662 119-4015\r\n                        <\/a><\/span>\r\n                      \r\n                        \r\n                        <span>(24 hours)<\/span>\r\n                    <\/div>\r\n                    <div class=\"contact_part\">\r\n                        <h5>Facebook<\/h5>\r\n                        <a class=\"cta-call\" target=\"_blank\" href=\"http:\/\/m.me\/TuneProtectThailand\" style=\"letter-spacing: 0;\" rel=\"noopener\">Want to chat? \r\n                        <\/a>\r\n                    <\/div>\r\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n<\/div>","protected":false},"excerpt":{"rendered":"To ensure we serve you better, please contact the relevant country customer service centre according to your enquiry. Malaysia Live Chat9am &#8211; 5pm (GMT +8) Thailand Live Chat8am &#8211; 5pm (GMT +7) Malaysia Thailand Enquiry \/ Complaint Help &#038; Support Service Request\/ Endorsement Enquiry \/ Complaint Tune Protect General Insurance Related Customer Service Hotline (Toll-Free [&hellip;]","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"fullwidth-template-left.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages\/7225"}],"collection":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/comments?post=7225"}],"version-history":[{"count":78,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages\/7225\/revisions"}],"predecessor-version":[{"id":8721,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/pages\/7225\/revisions\/8721"}],"wp:attachment":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/media?parent=7225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}