{"id":10173,"date":"2025-11-20T17:18:41","date_gmt":"2025-11-20T09:18:41","guid":{"rendered":"https:\/\/www.tuneprotect.com\/my\/?p=10173"},"modified":"2025-11-20T17:20:13","modified_gmt":"2025-11-20T09:20:13","slug":"tune-protect-and-ticket2u-expand-to-indonesia-with-ticket-refund-protection-and-sports-pa","status":"publish","type":"post","link":"https:\/\/www.tuneprotect.com\/my\/2025\/11\/tune-protect-and-ticket2u-expand-to-indonesia-with-ticket-refund-protection-and-sports-pa\/","title":{"rendered":"Tune Protect and Ticket2U Expand to Indonesia with Ticket Refund Protection and Sports PA"},"content":{"rendered":"JAKARTA, 20 November 2025<\/strong> \u2013 Tune Protect Re (\u201cTune Protect\u201d)<\/strong>, a leading Travel & Lifestyle reinsurance subsidiary of Tune Protect Group Berhad, has extended its partnership with Ticket2U<\/strong>, Southeast Asia\u2019s premier ticketing platform, to Indonesia with the launch of Ticket Refund Protection<\/strong> and Sports Personal Accident (PA)<\/strong>. This milestone aligns with Tune Protect\u2019s regional expansion plan across Southeast Asia, bringing Indonesia insurance protection for eventgoers through Ticket2U\u2019s digital platform after the successful roll out in Malaysia earlier this year.\r\n

\r\nThis regional expansion reflects Tune Protect\u2019s continued commitment to making insurance simple, accessible and relevant to the digital lifestyles of today\u2019s consumers. By embedding protection directly into Ticket2U\u2019s ecosystem, Tune Protect empowers eventgoers to plan and enjoy their experiences with greater confidence and peace of mind.\r\n

\r\n\u201cFollowing the success of Ticket Refund Protection and Sports PA in Malaysia, we are pleased to extend the same to Indonesia, a country with a vibrant and growing live event scene. Research shows that the majority of Indonesians enjoy attending concerts and live events, reflecting a strong appetite for entertainment and travel experiences. With this collaboration, we aim to give eventgoers added peace of mind, knowing they are protected against unforeseen circumstances. This launch further strengthens our regional presence as we continue to build partnerships that make protection more accessible across Southeast Asia,\u201d said Janet Chin, Chief Executive Officer of Tune Protect Re<\/strong>. \r\n

\r\nAccording to Jakpat\u2019s Music Concert Trends & Fan Behaviours 2025 survey1<\/sup>, interest in live entertainment is surging, with Millennials and Gen Z forming the majority of concertgoers<\/strong> and 81% of respondents saying they enjoy attending music festivals<\/strong>. Recognising this momentum, Tune Protect and Ticket2U are introducing an added layer of assurance for fans and travellers alike.\r\n

\r\n\u201cTicket2U Indonesia aims to build a smarter, safer, and more reliable ticketing ecosystem for both organisers and attendees. Through our partnership with Tune Protect, we are delivering greater value and confidence to everyone who joins an event through our platform.\u201d said YC Chia, Managing Director of Ticket2U Sdn Bhd<\/strong>. \r\n

\r\nThe Ticket Refund Protection is available to all Ticket2U customers in Indonesia covering a wide range of events, including concerts, festivals, marathons, runs, conferences, exhibitions, and sports tournaments. Offered at only 5% of the ticket price<\/strong>, it protects against unforeseen circumstances that may prevent attendance.\r\n

\r\nPurchasing Ticket Refund Protection is quick and effortless:<\/strong>\r\n
    \r\n
  1. Select an event ticket on Ticket2U Indonesia2<\/sup>.<\/li>\r\n
  2. Opt-in for \u2018Ticket Refund Protection\u2019 at checkout.<\/li>\r\n
  3. Complete the purchase, and coverage is automatically activated.<\/li>\r\n<\/ol>\r\n\r\nCovering a comprehensive range of unexpected situations, Ticket Refund Protection<\/strong> ensures that eventgoers receive a full refund if they are unable to attend due to circumstances such as illness, accidents, natural disasters, home emergencies, or other qualifying disruptions.\r\n

    \r\nFor sports enthusiasts, Sports PA (Personal Accident Insurance)<\/strong> is also available as an optional add-on, providing financial protection for accidental injuries sustained during sports-related events, ensuring peace of mind while staying active. The Sports PA protection is the first of its kind to be offered in the events scene in Indonesia. \r\n

    \r\nThe claims process is equally seamless:<\/strong>\r\n
      \r\n
    1. Submit a claim directly to PT Asuransi Dayin Mitra (ADM)<\/strong>3<\/sup> with the required documentation.<\/li>\r\n
    2. Claims are reviewed, and eligible refunds are issued promptly.<\/li>\r\n<\/ol>\r\n\r\n\u201cBeyond protecting local eventgoers, our collaboration with Ticket2U also encourages international audiences to travel to Indonesia to attend events with greater confidence. By offering coverage that protects against last-minute cancellations or disruptions, we are giving travellers the peace of mind to plan their trips without worrying about unexpected setbacks. This reflects our vision of making protection simple and relevant for today\u2019s connected and mobile lifestyles across borders,\u201d added Janet.\r\n

      \r\nThe partnership between Tune Protect and Ticket2U will continue to expand into other Southeast Asian markets<\/strong>, reinforcing both companies\u2019 shared vision of delivering innovative, digital-first solutions that enhance customer experience and build confidence in event participation.\r\n

      \r\nFor more information on Ticket Refund Protection and Sports PA<\/strong>, visit https:\/\/www.ticket2u.id\/blog\/291<\/a>\r\n\r\n\r\n\r\n\r\n

      \r\n
      \r\n\r\n1<\/sup>       Indonesia Music Concert Trends & Fan Behaviours 2025 Survey<\/a>\r\n
      \r\n2<\/sup> Applicable to events that have opted in to offer Ticket Refund Protection
      \r\n3<\/sup> PT Asuransi Dayin Mitra Tbk is the local insurance partner underwriting the insurance products\r\n<\/small>","protected":false},"excerpt":{"rendered":"JAKARTA, 20 November 2025 \u2013 Tune Protect Re (\u201cTune Protect\u201d), a leading Travel & Lifestyle reinsurance subsidiary of Tune Protect Group Berhad, has extended its partnership with Ticket2U, Southeast Asia\u2019s premier ticketing platform, to Indonesia with the launch of Ticket Refund Protection and Sports Personal Accident (PA). This milestone aligns with Tune Protect\u2019s regional expansion […]","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[6],"tags":[],"_links":{"self":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/posts\/10173"}],"collection":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/comments?post=10173"}],"version-history":[{"count":1,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/posts\/10173\/revisions"}],"predecessor-version":[{"id":10175,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/posts\/10173\/revisions\/10175"}],"wp:attachment":[{"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/media?parent=10173"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/categories?post=10173"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tuneprotect.com\/my\/wp-api\/wp\/v2\/tags?post=10173"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}