Flight Delay Insurance

ABOUT

Worried about flight delay? This benefits is especially designed for flight which is delayed more than 2 consecutive hours from scheduled departure time which is advised by AirAsia.  

Only applicable if you received the delay notification from AirAsia within 24 hours from your Schedule Time of Departure stated in your itinerary.


T&C’s Apply

Benefits

On-Time Guarantee

Delay more than 2 consecutive hours from scheduled departure time

MYR 200
BUY NOW

Download and understand your plan details

This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))
 

Online Claim

If you prefer to get things done digitally, choose to submit your claim online in these 3 simple steps.

1
Enter details
2
Scan and upload documents
3
Submit online
AirAsia flight bought on/after 20 Feb 2023
SUBMIT CLAIM
For Complementary Flight Delay Claim
(flight purchased from 10-19 Feb 2023 ) 


BigPay Users
claims will be automatically credited to your BigPay account within 3 working days.

Non BigPay User
please email to [email protected]

FREQUENTLY ASKED QUESTIONS

1. Will I be charged SST when I purchase Tune Protect Travel - AirAsia?
+

Yes, it is only applicable to Tune Protect Travel - AirAsia Domestic (i.e. Tune Protect Travel - AirAsia, AirAsia Lifestyle Travel Protection, Annual Plans, Flight Delay Insurance, Covid Travel Pass & Baggage Delay, On Time Guarantee & Trip Cancellation) at the prevailing rate as determined by the government from time to time.