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Only applicable if you received the delay notification from AirAsia within 24 hours from your Schedule Time of Departure stated in your itinerary.
T&C’s Apply
Specially for the purchased of 30% discount "FLIGHT DELAY INSURANCE" during initial flight booking on AirAsia Free seat campaign
Campaign Period: 16 Oct - 25 Oct 2023, click here for more info
T&C’s Apply
For customers who received complementary “FLIGHT DELAY INSURANCE”,
when you buy AirAsia flight from 10-19 Feb 2023, click here for more info.
T&C’s Apply
If you prefer to get things done digitally, choose to submit your claim online in these 3 simple steps.