Tune Protect
Emergency
Hotline
Middle East +9714-571-1090
Indian Subcontinent +911244688489
Europe/North Africa +441 786 310 605
(General & claims Related Enquiries):
hello.airarabia@tuneprotect.com
Emergency
Hotline
Middle East +9714-571-1090
Indian Subcontinent +911244688489
Europe/North Africa +441 786 310 605
(General & claims Related Enquiries):
hello.airarabia@tuneprotect.com
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Tune Protect Travel -
Air Arabia
(Outbound)

About

Put on your walking shoes, pack your passport, and don’t forget to get Tune Protect Travel – Air Arabia (Outbound) before you set off on your journey! Safeguard your travels now with our comprehensive coverage.

Benefits

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Benefits

Benefits Platinum Plan (Covid Plus)
(02 to 75 Years)
Gold Plan (Covid Plus)
(02 to 75 Years)
Senior Citizen (Covid Plus)
(76 to 85 Years)
Personal Accident Benefits
Accidental Death and Permanent Disablement USD 20,000 USD 20,000 USD 7,500
Medical Benefits
Accidental & Sickness Medical Reimbursement Up to USD 50,000 Up to USD 50,000 Up to USD 30,000
Follow up Treatment in Home Country Up to USD 3,000 Up to USD 3,000 Up to USD 1,000
Hospital Allowance USD 300
(USD 50/Day)
USD 300
(USD 50/Day)
USD 300
(USD 50/Day)
Compassionate visit due to Hospital / Death of Insured Person Up to USD 300 Up to USD 300 N/A
Evacuation & Repatriation Benefits
Emergency Medical Evacuation USD 20,000
(Subject to Medical Reimbursement Benefit Limit)
USD 20,000
(Subject to Medical Reimbursement Benefit Limit)
USD 10,000
(Subject to Medical Reimbursement Benefit Limit)
Repatriation of Mortal Remains
Travel Inconvenience Benefits
Loss of Travel Documents Up to USD 300 N/A Up to USD 100
Loss of Personal Money Up to USD 300 N/A Up to USD 100
Travel Delay Up to USD 200
(USD 50/4 Hours)
N/A Up to USD 100
(USD 25/4 Hours)
Missed Departure (Public Transport) Up to USD 200
(USD 50 every 6 Hours)
N/A Up to USD 100
(USD 25 every 6 Hours)
Travel Cancellation/Curtailment** Up to USD 3,000 N/A Up to USD 1,000
Baggage Benefits
Baggage Delay Up to USD 200
(USD 50/6 Hours)
N/A Up to USD 100
(USD 25/6 Hours)
Loss or Damage of Baggage and Personal Effects Up to USD 1,000
(Any One Item USD 100)
(Valuable Item USD 300)
N/A Up to USD 500
(Any One Item USD 100)
(Valuable Item USD 200)
Other Travel Related Benefits
Home Away Protection Up to USD 1,000 N/A Up to USD 500
Mugging Up to USD 100 N/A Up to USD 100
24/7 Emergency Assistance Included Included Included

Download and understand your plan details

This plan is underwritten by Compangnie d'Assurances et de Reassurance Atlanta.
 

frequently asked questions

General
Purchasing
Coverage
Claims
1. Who provides my Tune Protect Travel - Air Arabia cover?
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Tune Protect Travel - Air Arabia is specially designed for Air Arabia by respective Insurance Underwriters who issue you with the certificate of insurance during your flight booking. To know who is your respective Insurance Underwriter, please click here

2. What is my insurance coverage under Tune Protect Travel - Air Arabia?
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Tune Protect Travel - Air Arabia includes cover for overseas medical expenses, travel cancellation, missed departure, baggage & personal effects, travel delay, emergency medical evacuation & repatriation and personal accident.

Please refer the Tune Protect Travel - Air Arabia Policy Wording for full description of the terms, conditions and exclusions.

3. When does my Tune Protect Travel - Air Arabia coverage begin?
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The Return-Trip Plans commence when you check-in for your Air Arabia Departure Flight and terminate when you have reached the flight terminal on your Air Arabia Return Flight. The Return-Trip (Inbound) commences when you check-in at the immigration of your Air Arabia schedule destination (country of arrival) and terminates when you check-out at the immigration of your Air Arabia schedule destination.

The One-Way Plan commences when you check-in for your Air Arabia Departure Flight and terminates when you have arrived at the flight terminal of your Air Arabia destination.

4. Does Tune Protect Travel - Air Arabia enforce age limit?
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Yes, the passengers must be at least 2 years old and does not exceed 85 years of age to qualify for Tune Protect Travel - Air Arabia.

5. Do I need medical examination to purchase Tune Protect Travel - Air Arabia?
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Medical examination is not required. Please note that claims arising from pre-existing medical conditions are excluded under Tune Protect Travel - Air Arabia.

6. Can I still purchase Tune Protect Travel - Air Arabia if I have a Pre-existing Condition?
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Yes, however, Tune Protect Travel - Air Arabia has exclusions on Pre-existing Conditions as stated in the policy's Full Terms and Conditions.

"Pre-existing Condition" refers to injury, sickness, disease, illness or other medical conditions that required medical treatments from a Physician two (2) years preceding the Policy effective date, or a condition for which hospitalization or surgery was required five (5) years preceding the Policy effective date.

7. Can I pay extra to cover pre-existing medical conditions?
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No, as pre-existing medical conditions are not covered.
8. Can I amend my Tune Protect Travel - Air Arabia?
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You are allowed to amend your Tune Protect Travel - Air Arabia only if you are allowed to make changes to your flight itinerary and the travel period should be the same as your original booking, provided the changes are made before start of booked and ticketed journey from point of travel origin. Any increase in number of return days from the originally Coverage Days slab will require additional premium to be paid by passenger.
9. Can I cancel my Tune Protect Travel - Air Arabia?
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Tune Protect Travel - Air Arabia cannot be cancelled because the travel cancellation benefit is already affected upon purchase.
10. Is Tune Protect Travel - Air Arabia premium refundable?
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The Premium is non-refundable.

11. Do I have to carry a copy of my Certificate of Insurance with me when traveling?
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We encourage you to do so but you will be covered even if you don’t have the certificate with you during your trip.

12. Am I required to carry any additional documents to proof my purchase when I am traveling?
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No, your purchase confirmation is printed on your Air Arabia travel itinerary.

13. Where should I indicate my nominee for receiving benefits?
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The Estate Administration Laws of the respective countries will determine the lawful recipient of your benefits, in the event of death or total permanent disability.

14. What happens to my Tune Protect Travel - Air Arabia if Air Arabia reschedules my Return Flight to a later date?
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Your coverage is automatically extended to cover you for a period of 3 days beyond your maximum coverage period offered by Tune Protect Travel - Air Arabia, if your Return Flight is rescheduled by Air Arabia to a later date.

15. What is the cost per person for Tune Protect Travel - Air Arabia, if my purchase of the Travel Protection is for more than one person under the same Travel Itinerary?
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The Premium offered by Air Arabia will be for the number of passengers the PNR is being booked (excluding Infant).
16. What is my maximum coverage period offered by Tune Protect Travel - Air Arabia?
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We offer coverage based on the travel itinerary booked and the table below will provide an indicative understanding of your maximum coverage period.

Travel Duration Coverage Period
01 - 07 Days 07 Days
08 - 14 Days 14 Days
15 - 30 Days 30 Days
31 - 45 Days 45 Days
46 - 60 Days 60 Days
61 - 90 Days 90 Days
17. Where can I obtain the terms and conditions of my Tune Protect Travel - Air Arabia?
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The Terms and Conditions of your Tune Protect Travel - Air Arabia are available in the Policy Wording and Benefits section respectively.

Purchasing
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1. How do I purchase Tune Protect Travel - Air Arabia?
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You can purchase Tune Protect Travel - Air Arabia online while you are booking your flight/s at www.airarabia.com or any other sales shops managed by Air Arabia or its appointed agents.

2. Can I purchase Tune Protect Travel - Air Arabia after booking my flight?
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Yes, Tune Protect Travel - Air Arabia is made available at www.airarabia.com/en/modify-flight or any other sales shops managed by Air Arabia or its appointed agents.

3. Can I purchase Tune Protect Travel - Air Arabia if I am not a resident of my country of destination?
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You can purchase Tune Protect Travel - Air Arabia even if you are not of country of destination and/or do not live in country of destination provided you have purchased a ticket from Air Arabia for flights departing from your country of residence.

4. If I am travelling with a friend, do I have to buy a Tune Protect document to travel on Air Arabia as another independent one?
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