Flight Delay Insurance


Worried about flight delay? This benefits is especially designed for flight which is delayed more than 2 consecutive hours from scheduled departure time which is advised by AirAsia.  

Only applicable if you received the delay notification from AirAsia within 24 hours from your Schedule Time of Departure stated in your itinerary.

T&C’s Apply


On-Time Guarantee

Delay more than 2 consecutive hours from scheduled departure time

MYR 200

For customers who received complementary “FLIGHT DELAY INSURANCE”,
when you buy AirAsia flight from 10-19 Feb 2023, click here for more info.

T&C’s Apply

Download and understand your plan details

This plan is underwritten by Tune Protect Malaysia (Tune Insurance Malaysia Berhad Company No.: 197601004719 (30686-K))

Online Claim

If you prefer to get things done digitally, choose to submit your claim online in these 3 simple steps.

Enter details
Scan and upload documents
Submit online
AirAsia flight bought on/after 20 Feb 2023
For Complementary Flight Delay Claim
(flight purchased from 10-19 Feb 2023 ) 

BigPay Users
claims will be automatically credited to your BigPay account within 3 working days.

Non BigPay User
please email to [email protected]