Domestic travel inconveniences, no more! Get your Domestic flight and baggage delays covered within Oman.
Tune Protect Travel – SalamAir has been designed to protect you while traveling within Oman on SalamAir’s domestic destinations.
|Benefits Limits||Sum Insured (USD)|
|Section 1: Flight Inconvenience Benefits|
|Travel Delay||Up to USD 250
(USD 25 for every five (5) consecutive hours of delay)
|Section 2: Baggage Benefits|
|Baggage Delay||Up to USD 150
(USD 25/ every five (5) consecutive hours of delay)
|Loss of Damage of Baggage & Personal Effects||Up to USD 250
(Any 1 item USD 100)
(Valuable Item USD 200)
Download and Understand Your Plan DetailsThis plan is underwritten by Oman Qatar Insurance Company.
frequently asked questions
The TUNE PROTECT TRAVEL – SALAMAIR cover is specially designed for SalamAir by respective Insurance Underwriters who issue you with the certificate of insurance during your flight booking.To know your respective Insurance Underwriters, please click here
TUNE PROTECT TRAVEL - SALAMAIR includes cover for overseas medical expenses, travel cancellation, missed departure, baggage and personal effects, travel delay, emergency medical evacuation and repatriation and personal accident.
Please refer the Policy Wording for the full terms, conditions and exclusions of the coverage.
The Return-Trip Plans commence when you check-in for your SalamAir Departure Flight and terminate when you have reached the flight terminal on your SalamAir Return Flight. The Return-Trip (Inbound) commences when you check-in at the immigration of your SalamAir schedule destination (country of arrival) and terminates when you check-out at the immigration of your SalamAir schedule destination.
The One-Way Plan commences when you check-in for your SalamAir Departure Flight and terminates when you have arrived at the flight terminal of your SalamAir destination.
Yes, the passengers must be at least 2 years old and does not exceed 75 years of age to qualify for TUNE PROTECT TRAVEL – SALAMAIR policy.
Medical examination is not required. Please note that claims arising from pre-existing medical conditions are excluded under TUNE PROTECT TRAVEL – SALAMAIR policy.
Yes, however, TUNE PROTECT TRAVEL - SALAMAIR has exclusions on Pre-existing Conditions as stated in the policy's Full Terms and Conditions.
"Pre-existing Condition" refers to injury, sickness, disease, illness or other medical conditions that required medical treatments from a Physician two (2) years preceding the Policy effective date, or a condition for which hospitalization or surgery was required five (5) years preceding the Policy effective date.
No, there is no option to pay extra to obtain cover for pre-existing medical conditions under the TUNE PROTECT TRAVEL - SALAMAIR policies.
You are allowed to amend your Tune Protect Travel – SalamAir policy only if you are allowed to make changes to your flight itinerary and the travel period should be the same as your original booking. Such changes are allowed 24 hours prior to flight departure time, with an email to [email protected].
The existing Tune Protect Travel – SalamAir policy coverage will be extended to your new travel period.
TUNE PROTECT TRAVEL - SALAMAIR cannot be cancelled because the travel cancellation benefit is already effected upon purchase.
The Premium is non-refundable.
We encourage you to do so but you will be covered even if you don’t have the certificate with you during your trip.
No, your purchase confirmation is printed on your SalamAir travel itinerary.
The Estate Administration Laws of the respective countries will determine the lawful recipient of your benefits, in the event of death or total permanent disability.
Your coverage is automatically extended to cover you for a period of 3 days beyond your maximum coverage period offered by TUNE PROTECT TRAVEL - SALAMAIR, if your Return Flight is rescheduled by SalamAir to a later date.
We offer coverage based on the travel itinerary booked and the table below will provide an indicative understanding of your maximum coverage period.
|1 - 7 Days||Day 8 to 10|
|8 - 14 Days||Day 15 to 17|
|15 - 30 Days||Day 31 to 33|
|31 - 60 Days||Day 61 to 63|
|61 - 90 Days||Day 91 to 93|
You may calculate the cost per person as follows:
Total Premium* divided by Number of Persons**
* Please refer to your Travel Itinerary
** Subject to Age Limit Condition i.e. must be at least 2 years old and not exceeding 75 years of age
The Terms and Conditions of your TUNE PROTECT TRAVEL - SALAMAIR is available in the Policy Wording and Benefits section respectively.
You can purchase a TUNE PROTECT TRAVEL - SALAMAIR policy online when you book your flight(s) at www.salamair.com or any other sales shops managed by SalamAir or its appointed agents.
Yes. You can purchase the policy on https://booking.salamair.com/en/mmb or any other sales shops managed by SalamAir or its appointed agents.
You can purchase TUNE PROTECT TRAVEL - SALAMAIR policy even if you are not a resident of Sultanate of Oman and/or do not live in Sultanate of Oman provided you have purchased a ticket from SalamAir for flights departing from Sultanate of Oman.
Yes, you both need to buy separate policies.
TUNE PROTECT TRAVEL - SALAMAIR is not available for infants. Insureds must be at a minimum age of 2 years old to qualify for a TUNE PROTECT TRAVEL – SALAMAIR policy.
The TUNE PROTECT TRAVEL - SALAMAIR policy is only available for trips between 1-90 days. If you are traveling for more than 90 days, coverage will end on the 91st day after the departure date.
No, your TUNE PROTECT TRAVEL - SALAMAIR is based on your SalamAir Travel Itinerary, if you've purchased a return ticket; TUNE PROTECT TRAVEL - SALAMAIR will cover you for that particular return trip.
No, TUNE PROTECT TRAVEL - SALAMAIR does not cover any voluntary trip cancellations due to natural disaster. Please refer to the full terms and conditions for more details.
No. TUNE PROTECT TRAVEL - SALAMAIR does not cover Professional Sports and other similar activities. Please refer to the full terms and conditions for further details.
The Trip Cancellation Benefit is only applicable for the reasons stated under the Terms and Conditions, namely unforeseen emergencies such as illness, injury or death involving you, your travel companion and/or an immediate family member.
Yes, TUNE PROTECT TRAVEL - SALAMAIR covers theft and damage due to attempted theft as long as it occurs during your trip
Yes, they are covered, subject to the Terms and Conditions of the TUNE PROTECT TRAVEL - SALAMAIR policy.
No, there is no option under the policy to increase the sum insured for any benefit under the TUNE PROTECTTRAVEL – SALAMAIR policy.
Please call TUNE PROTECT TRAVEL - SALAMAIR's 24-hour Emergency Assistance numbers below:
Middle East: +97143619210
Indian Subcontinent: +911244688488
Europe/North Africa: +441786310605
It is important that you call one of these numbers for more details before you take any action. As for outpatient treatment, please retain all original receipts and submit your claim upon return.
Yes, you can continue your treatment as long as the initial treatment is received during the trip and all expenses are incurred within 30 days after the expiry of your TUNE PROTECT TRAVEL - SALAMAIR.
Yes, you can claim for your sickness-related medical expenses under TUNE PROTECT TRAVEL – SALAMAIR policy.
No, cover for claims arising from confiscation by authorities is excluded.
Your claim will be processed within 7 working days after you have submitted all the required documents.
All claims must be filed to the respective insurance underwriters within 30 days from the date of occurrence of the event together with all supporting documents.
TUNE PROTECT TRAVEL - SALAMAIR will advise you in writing of your rights to appeal against a claims decision and the procedures for filing an appeal with the respective insurance underwriters.