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Baggage Delay, On-time Guarantee
& *New! Trip Cancellation

About

This benefits is especially designed for travellers who purchased AirAsia Bundle Package with the following benefits

Benefits Value Pack  Premium Flex  Premium Flatbed
On-Time Guarantee 
Baggage Delay 
New! Trip Cancellation 

 

With this protection, you are assured a compensation in the event that your flight is delayed for more than 1 hour , your baggage is delayed for more than 4 hours or *trip cancellation due to tested Positive for Covid-19.

 

*Terms & conditions apply.

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Note :

This plan shall be valid effective from 31st May 2017 and is underwritten by Tune Protect Thailand (Tune Insurance Public Company Limited) and distributed by Great Fortune Broker Co., Ltd. Broker License No. Wor00018/2559.

Download and understand your plan details

This plan is underwritten by Tune Protect Thailand (Tune Insurance Public Company Limited)
 

frequently asked questions

1. Who is entitled to this protection?
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All guests who purchased either Premium Flex, Premium Flatbed or Value Pack will be entitled to this protection. You may refer to this illustration below.

 

2. Is this protection applicable to Fly-Thru, Island and City Transfers?
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This protection only applies to direct flights. It is not applicable to Fly-Thru, Island and City Transfers. Please also note that this protection does not apply to flights to Auckland, Honolulu and Dhaka.

3. I only upgraded to Premium Flex, Premium Flatbed or Value Pack for one journey of my return trip, am I entitled to claim for both journeys?
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No. The protection will be applicable to only that segment of your upgraded journey based on your Travel Itinerary.

Notice on COVID-19 and Policy Coverage for Tune Protect Travel – AirAsia (Thailand) Learn More