Benefits
Policy Wording
Claim Form
FAQ

Tune Protect Travel - AirAsia is exclusively
designed to offer peace of mind for guests who have purchased
a one-way or return flight from AirAsia Berhad or
AirAsia X Sdn Bhd online on airasia.com.

This plan is underwritten by Tune Insurance Malaysia Berhad

Domestic - Return Domestic - One Way International - One Way International - Return
For Tune Protect Travel - AirAsia (Warrant) Purchased On/After 1st January 2017
Benefit Limit of Benefit
1. Personal Accident Benefit  
Accidental death or permanent disablement
(Age of insured persons: 9 days to 75 years)
Up to RM125,000.00
2. Travel Inconvenience Benefit  
2(a) Trip Cancellation Up to original flight cost
2(b) Trip Curtailment Up to original flight cost
2(c) Loss or Damage to Checked-In Baggage Up to RM1,500.00

(RM150 for each damaged Checked-In Baggage and/or RM300 for each one lost Checked-In Baggage)
2(c)(i) Baggage delay Up to RM400.00

(RM200.00 per 6 hours delay)
2(d) On-Time Guarantee RM200.00

(delay more than 2 hours)
2(e) AirAsia Flight Delay

(excluding the delay period covered in On-Time Guarantee)
Up to RM1,050.00

(RM150.00 per subsequent 6 consecutive hours of delay)
2(f) Common Carrier Delay Up to RM1,050.00

(RM150.00 per 6 consecutive hours of delay)
2(g) Missed Flight Connection Up to RM600.00

(RM300.00 per 6 consecutive hours of delay)
2(h) Travel Reroute Up to RM450

(RM150 per 6 hour of delay)
2(i) Hijack Distress Allowance Up to RM 1,000

(RM500 per 6 consecutive hours of detention )
2(j) Home Care Benefit Up to RM3,000
3. Medical and Evacuation Expenses  
3(a) Medical expenses reimbursement
(due to accident)
Up to RM20,000.00

(Excess RM 50 per claim)
3(b) Medical Reimbursement due to Sickness Domestic Trip:
Up to RM 1,000
(Excess RM 50 per claim)

Regional Trip:
Up to RM 5,000
(Excess RM 50 per claim)
3(c) Emergency Medical Evacuation & Mortal Remains Repatriation

(due to accidental injury or death)
Up to RM100,000.00
5. Travel Assistance Services  
24/7 Travel Assistance Included
Other Limitations:-

a) Ground cover for the Trip is limited to that within the legal boundaries of Country of Arrival only. If the Insured Person travels beyond the boundary of the country, cover will exclude the geographical limits beyond the boundary of that country.

b) If the Insured Person departs on any scheduled flights, to travel outside the Country of Arrival, this insurance cover will suspend upon the Insured Person's check-in for that out-bound flight. Cover will however resume upon the Insured Person's check-out at Immigration upon returning to the original country of arrival, subject to the Period Covered, i.e. provided the period is still within thirty (30) days of the first departure date of the Insured Person Scheduled Flight.

c) If the Insured Person departs on any other mode of trasnsportation other than schedule flight, to travel outside the Country of Arrival, thjis insurance cover will suspend upon the Insured Person's check-out from the immigration, of the Country of Arrival. Cover will however resume upon the Insured Person's check-in to the immigration of the Country of Arrival, subject to the Period Covered, i.e. provided the period is still within thirty (30) days of the first departure date of the Insured Person Scheduled Flight.

d) Travel Inconvenience Benefits coverage during the period of ground cover in the course of the Trip is limited only to Scheduled Flight, in the Country of Arrival.

e) The duration for each Trip shall not exceed thirty (30) consecutive days from the commencement date of Trip

For Tune Protect Travel - AirAsia (Warrant) Purchased Before 1st January 2017
Benefit Limit of Benefit
1. Personal Accident Benefit  
Accidental death or permanent disablement
(Age of insured persons: 9 days to 75 years)
Up to RM125,000.00
2. Travel Inconvenience Benefit  
2(a) Flight cancellation Up to original flight cost
2(b) Flight curtailment Up to original flight cost
2(c) Loss/damage to baggage & personal effect Up to RM1,500.00
(any one item RM250.00)
excess of RM50 per claim)
2(c)(i) Baggage delay Up to RM400.00
(RM200.00 per 6 hours delay)
2(d) AirAsia flight delay Up to RM1,050.00
(RM150.00 per 6 hours delay period)
2(e) Common carrier delay Up to RM1,050.00
(RM150.00 per 6 hours delay period)
2(f) Missed flight connection Up to RM600.00
(RM300.00 per 6 hours delay period)
2(g) Loss of personal money N/A
2(h) Loss of travel document N/A
2(i) On-time guarantee by AirAsia Up to RM200.00
(delay more than 2 hours)
3. Medical and Evacuation Expenses  
3(a) Medical expenses reimbursement
(due to accident)
Up to RM18,000.00
(excess RM50 per claim)
3(b) Emergency medical evacuation and mortal remains repatriation reimbursement
(due to accidental injury or death)
Up to RM75,000.00
3(c) Compassionate visit N/A
4. Personal Liability N/A
5. Travel Assistance Services  
24/7 Travel Assistance Included
Other Limitations:-

a) Ground cover for the Trip is limited to that within the legal boundaries of Country of Arrival only. If the Insured Person travels beyond the boundary of the country, cover will exclude the geographical limits beyond the boundary of that country.

b) If the Insured Person departs on any scheduled flights, to travel outside the Country of Arrival, this insurance cover will suspend upon the Insured Person's check-in for that out-bound flight. Cover will however resume upon the Insured Person's check-out at Immigration upon returning to the original country of arrival, subject to the Period Covered, i.e. provided the period is still within thirty (30) days of the first departure date of the Insured Person Scheduled Flight.

c) If the Insured Person departs on any other mode of trasnsportation other than schedule flight, to travel outside the Country of Arrival, thjis insurance cover will suspend upon the Insured Person's check-out from the immigration, of the Country of Arrival. Cover will however resume upon the Insured Person's check-in to the immigration of the Country of Arrival, subject to the Period Covered, i.e. provided the period is still within thirty (30) days of the first departure date of the Insured Person Scheduled Flight.

d) Travel Inconvenience Benefits coverage during the period of ground cover in the course of the Trip is limited only to Scheduled Flight, in the Country of Arrival.

e) The duration for each Trip shall not exceed thirty (30) consecutive days from the commencement date of Trip