Benefits
Policy Wording
Claim Form
FAQ

Tune Protect Travel - AirAsia is exclusively
designed to offer peace of mind for guests who have purchased
a one-way or return flight from AirAsia Berhad or
AirAsia X Sdn Bhd online on airasia.com.

This plan is underwritten by Tune Protect Malaysia
(Tune Insurance Malaysia Berhad 30686-K)

Domestic - One Way Domestic - Return International - One Way International - Return
For Tune Protect Travel - AirAsia (Warrant) Purchased On/After 1st January 2017
Benefit Limit of Benefit
1. Personal Accident Benefit  
Accidental death or permanent disablement
(Age of insured persons: 9 days to 75 years)
Up to RM300,000
2. Travel Inconvenience Benefit  
2(a) Trip cancellation Up to original flight cost
2(b) Loss or Damage to Checked-In Baggage Up to RM1,500.00

(RM150 for each damaged Checked-In Baggage and/or RM300 for each one lost Checked-In Baggage)
2(b)(i) Baggage delay Up to RM400.00

(RM200.00 per 6 consecutive hours delay)
2(c) On-Time Guarantee RM200.00

(delay more than 2 hours)
2(d) AirAsia flight delay

(excluding the delay period covered in On-Time Guarantee)
Up to RM1,050.00

(RM150.00 per 6 hours delay period)
2(e) Missed flight connection Up to RM600.00
(RM300.00 per 6 hours delay period)
2(f) Travel Reroute Up to RM450

(RM150 per 6 consecutive hours of delay)
2(g) Hijack Distress Allowance Up to RM 1,000

(RM500 per 6 consecutive hours of detention )
3. Medical and Evacuation Expenses  
3(a) Emergency medical evacuation or repatriation expenses incurred due to accidental injury.

(Only applicable within 72 hours upon arrival)
Up to RM 10,000
4. Travel Assistance Services  
24/7 Travel Assistance Included

For Tune Protect Travel - AirAsia (Warrant) Purchased Before 1st January 2017
Benefit Limit of Benefit
1. Personal Accident Benefit  
Accidental death or permanent disablement
(Age of insured persons: 9 days to 75 years)
Up to RM250,000.00
2. Travel Inconvenience Benefit  
2(a) Flight cancellation Up to original flight cost
2(b) Flight curtailment N/A
2(c) Loss/damage to baggage & personal effect Up to RM1,000.00
(any one item RM250.00)
excess of RM50 per claim)
2(c)(i) Baggage delay Up to RM400.00
(RM200.00 per 6 hours delay)
2(d) AirAsia flight delay Up to RM1,050.00
(RM150.00 per 6 hours delay period)
2(e) Common carrier delay N/A
2(f) Missed flight connection Up to RM600.00
(RM300.00 per 6 hours delay period)
2(g) Loss of personal money N/A
2(h) Loss of travel document N/A
2(i) On-time guarantee by AirAsia Up to RM200.00
(delay more than 2 hours)
3. Medical and Evacuation Expenses  
3(a) Medical expenses reimbursement
(due to accident or sickness)
N/A
3(b) Emergency medical evacuation and mortal remains repatriation reimbursement
(due to accidental injury, sickness or death)
N/A
3(c) Compassionate visit N/A
4. Personal Liability N/A
5. Travel Assistance Services  
24/7 Travel Assistance Included