| 1. |
What does this policy cover? |
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For schedule of benefits please click here.
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| 2. |
Who is the Underwriter for this policy? |
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Tune Protect Malaysia is the Underwriter for your policy.
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| 3. |
How do I make a claim? |
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Please submit your claims online here.
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| 4. |
Does Tune Protect Travel - AirAsia enforce an age limit? |
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Yes, the Guest must be at least 9 days old and does not exceed 75 years of age to qualify for Tune Protect Travel - AirAsia (WPUA).
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| 5. |
How long does it take before my claims are processed? |
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Your claims will be processed within 30 working days after you have submitted all the required documents.
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| 6. |
What is the time limit for me to file a claim? |
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All claims must be submitted to Tune Protect Malaysia within 30 days after occurrence of the event together with the supporting documents.
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| 7. |
Who should I contact for any claims or enquiries? |
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You may contact us via email at [email protected].
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Malaysia 
