Tune Protect Malaysia with the registered name of Tune Insurance Malaysia Berhad (30686-K ) is a licensed insurer that has a geographically diverse presence in Malaysia, with 20 branches nationwide, and our Head Office strategically located in Kuala Lumpur.

Tune Protect Malaysia provides a comprehensive range of general insurance solutions through multiple distribution channels to balance the needs of different consumer groups. We are supported by dedicated agents, brokers and direct clients to underwrite various general insurance classes as listed in our products page.

HISTORY

21 Sept
2012

 
Corporate business name renamed and registered as Tune Insurance Malaysia Berhad.

May
2012

 
Tune Group through its wholly owned subsidiary, Tune Protect Group Berhad, acquired controlling interest of the company.

31 Jan
2003

 
Merged with Capital Insurance Berhad and name changed to Oriental Capital Assurance Berhad.

1 Aug
1997

 
Converted to a public limited company and assumed the name United Oriental Assurance Berhad.

27 Dec
1976

 
Tune Insurance Malaysia Berhad was incorporated as a private limited company under the Act as United Oriental Assurance Sdn Bhd and began operations in 1977.

OUR LEADERS

William Foo

A Message From The CEO

 

Welcome to Tune Protect.

At Tune Protect Malaysia, we believe that everyone deserves to be protected and that is why we aim to give our customers the added confidence to enjoy life’s journeys, knowing that they and the ones they love most are well protected.

We believe in making things simple, working in close collaboration with our employees, agents, distributors and partners to make insurance easy for our customers by designing hassle-free insurance solutions to specially cater to our customers’ needs.

Our strength lies in our people and that is why we create a diverse and inclusive environment where every employee feels valued and empowered to become the best that they can be.

In line with Malaysia’s vision to grow into a global digital hub, Tune Protect Malaysia leverages new technologies to lead in differentiation and customisation, structuring relevant protection solutions that best matches our customers’ needs.

Through our digital capabilities and big data analytics, we strive to deliver an exceptional customer experience through the understanding of our customers who are increasingly looking for tailored products and services that are fully relevant to their lifestyle. Our focus on technology not only allows us to offer innovative solutions, but also enhances the way we work to deliver more value, more efficiently.

We remain committed to look after all our stakeholders and we hope that you will join us as we strive to grow the market and drive our goal of becoming the leading digital insurer.

Thank you.

William Foo

BOARD OF DIRECTORS

Mohd Yusof Bin Hussian (“Mohd Yusof”) is the Independent Non-Executive Director of Tune Insurance Malaysia Berhad (hereinafter Tune Protect Malaysia). He was appointed to the Board on 23 May 2012 and is the Chairman of the Board, member of the Risk, Investment, Nomination and Remuneration Committees. He was appointed as an Audit Committee Member on 16 November 2018.

He is a graduate of Universiti Teknologi MARA, a fellow member of the Association of Chartered Certified Accountants (UK), a member of the Chartered Institute of Purchasing and Supply (UK) and a Chartered Accountant of the Malaysian Institute of Accountants. He is also a Certified Financial Planner. He was a member of the ACCA Malaysian Advisory Committee for 5 years. He started his career with Coopers & Lybrand from 1971 to 1976 as an external auditor. Later he joined PTM Thompson Advertisings Sdn Bhd, an affiliate of J. Walter Thompson Group in USA, as the Finance and Administration Manager cum Company Secretary.

He left the company and joined Shell Malaysia in 1986. During his tenure in Shell, he held various positions in the company and the refinery which included amongst others, Internal Auditor, Treasurer, Finance and Services Manager and Procurement Contract Manager. He resigned as a Special Project Manager from Shell in 1999 on an early retirement.

He is presently an Independent Non-Executive Director of Proton Commerce Sdn Bhd, an associate company of Proton Holdings Berhad, and an Associate Director of CG Board Asia Pacific Sdn Bhd while also holding a directorship role in Boilermech Holdings Berhad.

Chee Siew Eng was appointed to the Board on 23 May 2012 as an Independent Non-Executive Director. He holds a Bachelor of Arts Degree in Economics from the University of Malaya. He has been a member of the Chartered Insurance Institute, U K (ACII) and the Malaysian Insurance Institute (MII).

He started his career in insurance with the office of the Director General of Insurance, Ministry of Finance as an insurance officer from 1977 to 1988. Subsequently, he joined Bank Negara Malaysia in May 1988 as a manager of the Insurance Regulatory Department. He was promoted to Deputy Director prior to his retirement in 2008. In 2010, he was engaged as a consultant to assist Perbadanan Insurans Deposit Malaysia (PIDM) in formulating a new framework and legislation for the Insurance Compensation Scheme in Malaysia.

He also sits on the Board of Malaysian Life Reinsurance Group Berhad.

Tan Ming-Li (“Ming-Li”), was appointed Independent Non-Executive Director of Tune Protect Group on 1 April 2014. On 1 June 2017, she became the Chairman of Nominating and Remuneration Committees. She is also a member of the Audit and Risk Management Committees.

She sits on the board of Tune Protect Malaysia Sdn Bhd, a subsidiary of Tune Protect Group. Ming-Li is a partner in the legal firm, Chooi & Company + Cheang & Ariff and has been in legal practice since 1994. She specialises in corporate and securities law where she is principally involved in advising on capital market transactions, mergers and acquisitions, corporate restructuring as well as corporate finance related work.

She is a graduate of the University of Melbourne, Australia with a double degree in Law (Hons) and science. She is currently an Independent Non-Executive Director of BP Plastics Holding Bhd and Ikhmas Jaya Group Berhad. She does not have any family relationship with any Director and/or major shareholder of the Company. She does not have any conflict of interest with the Company. She has no conviction for any offences within the past five (5) years and there are no public sanction or penalty imposed on her by the relevant regulatory bodies during the financial year.

Lim Chong Beng (“Mr. Lim”) was appointed as an Independent Non-Executive Director of the Company since 1 September 2015. He graduated from the University of Leeds, England with a Bachelor of Arts in Economics (Hons) and is currently a Fellow of the Institute of Chartered Accountants in England & Wales and an Associate of the Malaysian Institute of Accountants.

Mr. Lim completed his articleship with a chartered accounting firm in London, England. Upon obtaining his professional qualification and return to Malaysia, Mr. Lim joined Price Waterhouse for several years, attaining the position of Senior Audit Manager before leaving to join the insurance industry.

Mr. Lim has 29 years of experience in the general insurance industry having worked as the Vice President, Finance in British American Life & General Insurance Berhad (now known as Manulife Insurance Malaysia Berhad) and General Manager of Finance and IT in Berjaya Sompo Insurance Berhad and Tokio Marine Insurance Malaysia Berhad. His work experience covered all areas of Financial Accounting and he also served as the Compliance Officer, Risk Management Head and Chief Internal Auditor in his later years with Tokio Marine. Mr. Lim was the Deputy Convenor of the Finance Sub-Committee of Persatuan Insurans Am Malaysia (PIAM) for many years and represented PIAM in dialogues and discussions with the regulatory authorities on financial matters relating to the general insurance industry.

Mr. Lim currently holds the position of Executive Director of CLS Risk Consult Sdn Bhd, on in-house corporate agency for the Tiong Nam group of companies, of which its holding company, Tiong Nam Logistics Holdings Berhad, is a public listed company listed on the main market of Bursa Malaysia.


OUR CEO

William Foo


KHOO AI LIN

Chief Executive Officer of Tune Protect Malaysia

Khoo Ai Lin was appointed Chief Executive Officer of Tune Protect Malaysia on 2 August 2017.

She has more than 20 years of experience under her belt, serving various roles in Partnerships, Distribution, Bancassurance, Business Development as well as Affinity Business within the life, general and composite insurance. She is a well-established thought leader and partner in the Malaysian insurance industry. Prior to joining Tune Protect Malaysia, Ai Lin was the Chief Marketing Officer at a multinational insurance company.

Ai Lin is a graduate of La Trobe University and holds a Bachelor of Economics degree majoring in Banking and Finance.

Tune Protect Malaysia Management

Name Designation
WILLIAM FOO CHIEF EXECUTIVE OFFICER
TEOH KEK PIN CHIEF FINANCIAL OFFICER
LAI WEE LENG, TRICIA CHIEF OPERATING OFFICER
JUSTIN NG HOONG WYE CHIEF AGENCY OFFICER
TAN LIN HONG CHIEF INFORMATION OFFICER
THAI MEI LIH HEAD – STRATEGIC DEVELOPMENT
SENG SOO WY HEAD – RISK MANAGEMENT
HAWARIAH MOHD ARIFFIN HEAD – INTERNAL AUDIT
SENG SOO WY P.I.C - COMPLIANCE
AFENDI BIN CHE MUSTAFFA HEAD - BROKING
MOHAMED SHAHARIL MOHAMED BAKHARI HEAD - POS
NASIR MATT HEAD – CORPORATE BUSINESS DEVELOPMENT
MICHAEL INDRAN GOPALAN HEAD – GROUP BUSINESS

FINANCIAL REPORT

BUSINESS STRATEGY

With strong support from Tune Group and strategic alliances with AirAsia, we aim to make 'Tune Insurance' a household name by offering simple, straightforward and affordable insurance for companies and individuals. The impetus for this undertaking is our committed new management team and dedicated employees.

News and Events


February 2016
 
Date: 19 February 2016
Media Title: BERNAMA
Headline: Tune Protect Partners Super Strap To Provide Complimentary Baggage Insurance
Tune Protect Group Bhd has partnered baggage wrapping service provider, Super Strap, to offer travellers who wrap their checked-in baggage, free insurance to cover for any loss during a flight. Known as the Baggage Wrap Insurance, it is underwritten by Tune Insurance Malaysia Bhd. Read More
 
Date: 19 February 2016
Media Title: BERNAMA
Headline: Tune Bekerjasama Dengan Super Strap Sediakan Insurans Bagasi
Tune Protect Group Bhd bekerjasama dengan penyedia perkhidmatan pembalut bagasi, Super Strap, untuk menawarkan pengembara yang membalut bagasi daftar masuk mereka perlindungan insurans percuma bagi sebarang kehilangan semasa dalam penerbangan. Dikenali sebagai ‘Baggage Wrap Insurance’, ia ditaja jamin oleh Tune Insurance Malaysia Bhd. Read More
January 2016
Date: 4 January 2016
Media Title: The Star
Headline: Tune Protect eyes better results
Tune Protect Group Bhd (formerly Tune Ins Holdings Bhd), which saw its third quarter earnings drop by 20%, is unperturbed by the external headwinds and slower domestic consumption as it strives to chalk up a better set of results this year. Read More
 
December 2015
Date: 9 December 2015
Media Title: South China Morning Post
Headline: Tune Protect focuses on making insurance simple, convenient and affordable
Technology is the single most impactful force that is shaping how the world is doing business today. A formidable friend or foe, it remains the bridge that connects customers who require information on the go in the most convenient manner. Riding this wave of change, Tune Insurance has realigned its business focus and refreshed its brand proposition by reintroducing itself as Tune Protect. Read More
 
OFFICE RELOCATION NOTICE

OFFICE RELOCATION NOTICE

Please be informed that Tune Insurance head office will be relocating to the following address:

Tune Insurance Malaysia Berhad
Level 9, Wisma Tune,
No. 19, Lorong Dungun,
Damansara Heights,
Kuala Lumpur
General line: 03 – 2087 9000
Fax: 03 – 2094 1366

We will be operating at our new location in Damansara Heights as effective 28 April 2014. Our former office located at Jalan Ampang will no longer be occupied by TIH and TIMB employees. Kindly update your records to ensure that all communications reach your contact accordingly.

Should you have any questions on the relocation, be sure to contact us!

Thank you.

September 2012
Oriental Capital Assurance Berhad is renamed Tune Insurance Malaysia Berhad.

BRANCH RELOCATION – Kota Kinabalu, Sabah

Dear Valued Customers / Guests,

Kindly be informed that our Branch in Kota Kinabalu, Sabah will be relocated to a new premise effective 29 April 2019.

NEW BRANCH – EFFECTIVE 29 APRIL 2019
Tune Protect Malaysia
Lot D-3A-01, Parcel No. D-01,
Aeropod Commercial Square,
Jalan Aeropod Off Jalan Kepayan,
Kota Kinabalu Sabah

Branch Manager: Jocelyn Choo Yoke Yue
Email: yokeyue.choo@tuneprotect.com

We thank you for your support and hope that the relocation will enhance your overall customer experience with Tune Protect Malaysia. For more information or for enquiries, please contact us at our Customer Service Hotline:1800 88 5753.

PROTECTION MADE EASY