Tune Protect Malaysia with the registered name of Tune Insurance Malaysia Berhad (30686-K ) is a licensed insurer that has a geographically diverse presence in Malaysia, with 20 branches nationwide, and our Head Office strategically located in Kuala Lumpur.
Tune Protect Malaysia provides a comprehensive range of general insurance solutions through multiple distribution channels to balance the needs of different consumer groups. We are supported by dedicated agents, brokers and direct clients to underwrite various general insurance classes as listed in our products page.
A Message From The CEO
Welcome to Tune Protect.
At Tune Protect Malaysia, we believe that everyone deserves to be protected and that is why we aim to give our customers the added confidence to enjoy life’s journeys, knowing that they and the ones they love most are well protected.
We believe in making things simple, working in close collaboration with our employees, agents, distributors and partners to make insurance easy for our customers by designing hassle-free insurance solutions to specially cater to our customers’ needs.
Our strength lies in our people and that is why we create a diverse and inclusive environment where every employee feels valued and empowered to become the best that they can be.
In line with Malaysia’s vision to grow into a global digital hub, Tune Protect Malaysia leverages new technologies to lead in differentiation and customisation, structuring relevant protection solutions that best matches our customers’ needs.
Through our digital capabilities and big data analytics, we strive to deliver an exceptional customer experience through the understanding of our customers who are increasingly looking for tailored products and services that are fully relevant to their lifestyle. Our focus on technology not only allows us to offer innovative solutions, but also enhances the way we work to deliver more value, more efficiently.
We remain committed to look after all our stakeholders and we hope that you will join us as we strive to grow the market and drive our goal of becoming the leading digital insurer.
Khoo Ai Lin
Khoo Ai Lin was appointed Chief Executive Officer of Tune Protect Malaysia on 2 August 2017.
She has more than 20 years of experience under her belt, serving various roles in Partnerships, Distribution, Bancassurance, Business Development as well as Affinity Business within the life, general and composite insurance. She is a well-established thought leader and partner in the Malaysian insurance industry. Prior to joining Tune Protect Malaysia, Ai Lin was the Chief Marketing Officer at a multinational insurance company.
Ai Lin is a graduate of La Trobe University and holds a Bachelor of Economics degree majoring in Banking and Finance.
|KHOO AI LIN||CHIEF EXECUTIVE OFFICER|
|TEOH KEK PIN||CHIEF FINANCIAL OFFICER|
|LAI WEE LENG, TRICIA||CHIEF OPERATING OFFICER|
|JUSTIN NG HOONG WYE||CHIEF AGENCY OFFICER|
|TAN LIN HONG||CHIEF INFORMATION OFFICER|
|THAI MEI LIH||HEAD – STRATEGIC DEVELOPMENT|
|SENG SOO WY||HEAD – RISK MANAGEMENT|
|HAWARIAH MOHD ARIFFIN||HEAD – INTERNAL AUDIT|
|AZLIN MOHAMAD NOOR||HEAD - COMPLIANCE|
|AFENDI BIN CHE MUSTAFFA||HEAD - BROKING|
|MOHAMED SHAHARIL MOHAMED BAKHARI||HEAD - POS|
|NASIR MATT||HEAD – CORPORATE BUSINESS DEVELOPMENT|
|MICHAEL INDRAN GOPALAN||HEAD – GROUP BUSINESS|
With strong support from Tune Group and strategic alliances with AirAsia, we aim to make 'Tune Insurance' a household name by offering simple, straightforward and affordable insurance for companies and individuals. The impetus for this undertaking is our committed new management team and dedicated employees.
|Date:||19 February 2016|
|Headline:||Tune Protect Partners Super Strap To Provide Complimentary Baggage Insurance|
|Tune Protect Group Bhd has partnered baggage wrapping service provider, Super Strap, to offer travellers who wrap their checked-in baggage, free insurance to cover for any loss during a flight. Known as the Baggage Wrap Insurance, it is underwritten by Tune Insurance Malaysia Bhd. Read More|
|Date:||19 February 2016|
|Headline:||Tune Bekerjasama Dengan Super Strap Sediakan Insurans Bagasi|
|Tune Protect Group Bhd bekerjasama dengan penyedia perkhidmatan pembalut bagasi, Super Strap, untuk menawarkan pengembara yang membalut bagasi daftar masuk mereka perlindungan insurans percuma bagi sebarang kehilangan semasa dalam penerbangan. Dikenali sebagai ‘Baggage Wrap Insurance’, ia ditaja jamin oleh Tune Insurance Malaysia Bhd. Read More|
|Date:||4 January 2016|
|Media Title:||The Star|
|Headline:||Tune Protect eyes better results|
|Tune Protect Group Bhd (formerly Tune Ins Holdings Bhd), which saw its third quarter earnings drop by 20%, is unperturbed by the external headwinds and slower domestic consumption as it strives to chalk up a better set of results this year. Read More|
|Date:||9 December 2015|
|Media Title:||South China Morning Post|
|Headline:||Tune Protect focuses on making insurance simple, convenient and affordable|
|Technology is the single most impactful force that is shaping how the world is doing business today. A formidable friend or foe, it remains the bridge that connects customers who require information on the go in the most convenient manner. Riding this wave of change, Tune Insurance has realigned its business focus and refreshed its brand proposition by reintroducing itself as Tune Protect. Read More|
OFFICE RELOCATION NOTICE
Please be informed that Tune Insurance head office will be relocating to the following address:
Tune Insurance Malaysia Berhad
Level 9, Wisma Tune,
No. 19, Lorong Dungun,
General line: 03 – 2087 9000
Fax: 03 – 2094 1366
We will be operating at our new location in Damansara Heights as effective 28 April 2014. Our former office located at Jalan Ampang will no longer be occupied by TIH and TIMB employees. Kindly update your records to ensure that all communications reach your contact accordingly.
Should you have any questions on the relocation, be sure to contact us!