SIBU BRANCH CLOSURE :
In line with the initiative by Tune Protect Malaysia to streamline business processes for greater efficiency, and the introduction of Regional Processing Centres nationwide, we wish to inform that our Sibu Branch located at No. 17C, 1st Floor, Jalan Dr Wong Soon Kai, 96000 Sibu, Sarawak will be closed and cease to operate effective 1st July 2021.
Following the closure of the branch, all matters pertaining to insurance policy servicing, alterations and claims notification and reporting, will be managed by our Kuching Branch, located at:
No 579, Section 10, Kuching Town Land District, Ground & 1st Floor, Jalan Tun Ahmad Zaidi Adruce, 93400 Kuching, Sarawak
You may write directly to [email protected] or contact our Customer Service Hotline: 1 800 88 5753 for any enquiries, alterations, or renewals of your insurance policy. We have assigned specific staff to assist you with your enquiries and to ensure that we continue to provide the best service to you.
1. Following the latest Movement Control Oder (MCO) announcement effective 13 January 2021, Tune Protect Malaysia branches nationwide and the Head Office service and claims counters will operate at shorter business hours. Please click on the map above for more details on each branch.
2.Following the latest EMCO announcement effective 15th July 2021, we wish to assure you that we will continue to be operational to render all essential services to our customers.
- Nationwide Operations Our operations resume with partial or remote capacity at all our locations nationwide to ensure uninterrupted service to our customers.
Branch & Service Counter
Please find below the latest updates to Tune Protect Malaysia branches:
- All Branches nationwide – Mondays to Fridays (Sundays to Thursdays for Kota Bharu & Kuala Terengganu) from 9 am to 3 pm.
Business shall continue on a remote basis and we will endeavour to be of service to you during this period. We highly encourage the use of electronic or virtual means in engaging with us.
Alternatively, you may contact us at our Customer Service Hotline at 1800 88 5753 or email us at [email protected]