How Kim Lian

Group Chief Executive Officer

How Kim Lian (“How”) joined Tune Protect Group on 4 May 2020 as the Group Chief Financial Officer (“GCFO”) and was appointed as the Group Chief Executive Officer (“GCEO”) on 29 July 2024. In his role as GCEO, How will deepen Tune Protect’s presence in the lifestyle ecosystem and engage with key regional players to establish the Group as a leading regional insurance provider in the travel sector. His strategic focus is on showcasing the Group’s capabilities as a comprehensive service provider, encompassing technology and reinsurance, to deliver consistent customer experience and a global product offering.

In his previous role as GCFO, How oversaw Procurement, Legal, and Corporate Secretarial portfolios. He reviewed and established financial strategies aligned with the Company’s Corporate Strategy by evaluating operational trends, measurements, and productivity levels, while also exploring acquisition and expansion prospects.

In addition to his role as GCEO, How has been appointed as an Executive Director of Tune Insurance Malaysia Berhad effective 2 December 2024. He also serves as a Director in Tune Protect Re Ltd., and a member of the LTIP Committee.

Prior to joining Tune Protect, How was the Group Deputy Chief Financial Officer at AirAsia. He has over 22 years of senior management experience, including strategic development in Finance Transformation, Programme Management, Enterprise Performance Management, and Investor Relations.

He is a member of the Malaysian Institute of Accountants (MIA), the Institute of Internal Auditors (IIA), and a Certified Internal Auditor (CIA).

Teoh Kek Pin

Group Chief Financial Officer

Teoh Kek Pin (“Teoh”) joined Tune Protect Group on 29 July 2024 as the Group Chief Financial Officer (“GCFO”) and is responsible for the overall financial management and integrity of the Group. This includes among others Strategic Financial Management, Financial Leadership and Management, Corporate Finance & Strategy, and External Financial Relations. Teoh is also a Director of Tune Direct Ltd., White Label Sdn. Bhd. and Tune Protect Ventures Sdn. Bhd.

In his role, Teoh oversees long-term budgetary planning, forecasting and cost management, develops and implements business management processes, acts as a centre of excellence in finance, strategy, and investment, leads the preparation of the Group’s strategic plan, oversees Mergers & Acquisition transactions, and manages investor relations, banking, and investment banking relationships.

Teoh is a seasoned industry professional having served various local and multinational insurers and reinsurers including MAA Assurance, AXA Affin General, and Asia Capital Reinsurance. Prior to joining Tune Protect Group, Teoh was the Chief Financial Officer for The Pacific Insurance Berhad. He was also the Chief Financial Officer for Tune Protect Malaysia for over five years.

He has 20 years of senior management experience, covering Business Strategy, Financial and Management Reporting, Budgetary Planning and Forecasting, Investment and Treasury Management, Asset-Liability Management, Capital Management, Taxation, Admin and Human Resources.

Teoh holds a B.A (Hons) in Accounting and Finance from Oxford Brookes University. He is a Fellow member of the Association of Chartered Certified Accountants and a member of the Malaysian Institute of Accountants, reflecting his extensive expertise and dedication to the field of finance.

Yap Hsu Yi

Chief - People & Culture

Yap Hsu Yi (“Hsu Yi”) joined the Company on 4 May 2016 and she is currently Chief – People and Culture where she is responsible for defining and leading the people strategy to create a distinctive culture that separates the Group from industry peers, while delivering high impact solutions for people and organisation. She is also a Director of White Label Sdn. Bhd. and a member of the LTIP Committee.

An experienced Human Resource (“HR”) professional, Hsu Yi has over 22 years of experience collectively in consulting and operations, both in a local and regional capacity. Having started out specialising in corporate and personal tax, she advanced to various HR engagements in the areas of talent acquisition, compensation & benefits, performance management, change management, employee engagement, culture, and talent management. For her, HR is about people behind the Business and she is passionate about helping people thrive.

Prior to joining the Company, she worked in various industries, including companies such as Arthur Andersen, PwC, Mercer Consulting, Telenor and PepsiCo.

Graduating from Monash University, Australia with a Bachelor’s Degree in Commerce, majoring in Accounting and Finance, she has won awards for outstanding achievements in human resources.

Koot Chiew Ling

Chief Strategy Officer

Koot Chiew Ling (“Chiew Ling”) joined the Company on 10 February 2014 and is currently the Chief Strategy Officer of Tune Protect Group. In her current role, she is responsible for overseeing the Company’s Corporate Strategy, Investor Relations, Sustainability, Strategic Projects, Communications, Corporate Good (CSR), and Customer Experience portfolios. Chiew Ling also chairs the company’s Sustainability Committee and serves as a Board Member and Risk Management Committee Chairman of Tune Protect Thailand. She is also a Director of Tune Direct Ltd. and Tune Protect Ventures Sdn. Bhd.

With over 20 years of experience in business development, corporate planning, product management, investor relations, and communications, Chiew Ling has served in both local and regional capacities at major financial institutions such as CIMB, Etiqa, and AIG.

Chiew Ling holds a Bachelor’s Degree in Commerce from Curtin University of Technology, Australia, and is a certified ScrumMaster and Integrated Reporting Practitioner, certified by the International Integrated Reporting Council.

John Sek

Chief Technology Officer

John Sek Tee Yong ("John") joined Tune Protect Malaysia on 24 September 2025 as the Chief Information Officer and is responsible for the overall management, strategy, governance, and delivery of the company's information technology functions.

In September 2026, John was appointed as the Chief Technology Officer of Tune Protect Group. In his expanded role, he is responsible for the Group's overall technology strategy, IT operations, digital transformation, cybersecurity, and technology governance. He drives innovation and operational excellence while ensuring the effective delivery of secure and scalable technology solutions across the organisation.

John is a seasoned technology and transformation leader with over 24 years of experience across the financial services and technology sectors. Prior to joining Tune Protect, he held senior leadership positions at AEON Credit Service Berhad, Aon Malaysia, OCBC Bank Malaysia, and Cuscapi Berhad. He led enterprise technology operations, digital transformation, and large-scale programme delivery across these organisations. Throughout his career, John has aligned technology strategy with business objectives, enhanced operational efficiency, strengthened governance and security frameworks, and built high-performing teams.

John holds a Bachelor of Science (Honours) in Computing with First Class Honours from Staffordshire University, United Kingdom. He has further strengthened his professional expertise through industry-recognised certifications, including Lean IT Foundation Certification and Certified Project Management.

Louise Lee

Chief Executive Officer,
Tune Protect Malaysia

Louise Lee (“Louise”) joined the Group on 1 July 2026 as the Chief Executive Officer of Tune Protect Malaysia (“Company”) and is responsible for the overall leadership, strategic direction, growth, and performance of the Company. In her role, Louise oversees the development and execution of the Company’s business strategy, drives profitable growth across key distribution channels, strengthens customer and partner relationships, and champions innovation and operational excellence to deliver sustainable value for stakeholders.

Louise is a seasoned insurance professional with more than 20 years of experience in the insurance and financial services industry. She has extensive expertise in consumer insurance, business strategy, product development, distribution management, digital business, sales and marketing, and partnership development, among others.

Prior to joining Tune Protect Malaysia, Louise built a strong career at Chubb Insurance Malaysia, where she progressed through several leadership roles across multiple portfolios. Over the years, she held key positions including Head of Direct Marketing and Head of Consumer Lines, driving growth across direct, digital, bancassurance, retail, and partnership channels, before being appointed Chief Consumer Officer.

Louise holds a Master of Business Administration (MBA) in General Management (Marketing) from the University of Leicester, United Kingdom, and a Travel & Tourism Diploma accredited by the International Air Transport Association (IATA) and the Universal Federation of Travel Agents' Associations (UFTAA).

Steven Ravindran Visvalingam

Chief Actuary

Steven Ravindran Visvalingam (“Steven”) joined the Group on 3 June 2025 as the Chief Actuary. In this role, Steven oversees the actuarial function across the Group, including valuation and reserving, supporting capital management, financial reporting and forecasting, enterprise risk management, and regulatory reporting. He plays a key role in safeguarding the Group’s statutory capital position and supporting strategic business planning. He currently serves as the Appointed Actuary of Tune Protect Malaysia and Tune Protect Re.

Steven brings with him more than 30 years of experience in the insurance and reinsurance industries across Malaysia, Singapore and the wider Asia region. He has held senior actuarial leadership roles in general, life and reinsurance companies with direct reporting responsibilities to Boards of Directors and Chief Executive Officers.

Prior to joining the Group, Steven held senior positions at Pacific Insurance (Malaysia), Pacific Life Re (Singapore), JPWALL Consulting Partners (Malaysia) Berhad and AmGeneral Insurance Berhad (Malaysia), among others. He brings extensive experience across valuation and reserving, capital management, financial forecasting, product pricing, reinsurance optimisation, enterprise risk management, and IFRS 17 implementation.

Steven holds a Bachelors of Economics from Macquarie University, Sydney, Australia and Masters of Applied Finance from the University of Melbourne, Australia. He is a Fellow of the Institute of Actuaries, UK and a Fellow of the Actuarial Society of Malaysia.

Tan Eng Eng

Chief Risk & Compliance

Tan Eng Eng (“Eng Eng”) joined the Group on 1 March 2024 as the Chief Risk and Compliance Officer. In this role, Eng Eng oversees the Risk Management and Compliance functions of the Group. As a control function under Bank Negara Malaysia regulations, Risk Management and Compliance operates independently from business lines to provide objective assessment, reporting and assurance on the effectiveness of the Group’s risk management framework, as well as its compliance with legal and regulatory obligations.

Eng Eng has been in governance roles encompassing internal audit, risk management and compliance since 1997. She brings with her extensive experience across multiple industries including quick service restaurant, investment holding, private equity, aviation, broadcasting, fast moving consumer goods and banking.

Prior to joining the Group, Eng Eng held senior governance roles in several established organisations listed in Bursa Malaysia.

Eng Eng holds a Master of Business Administration from the University of Strathclyde and a Bachelor of Arts (Hons) in Economics from the University of Malaya. She is also a Fellow member of the Association of Chartered Certified Accountants and a member of the Malaysian Institute of Accountants and Institute of Internal Auditors Malaysia.

Hans-Joachim

Chief Technical Officer

Hans-Joachim Zimmermann (“Jo”) joined the Company on 28 May 2021, and he is currently the Chief Technical Officer of Tune Protect Group (“Group”). He was the Chief Underwriting Officer of Tune Protect Malaysia, the General Insurance subsidiary of the Group prior to assuming his current role.

In his role, Jo oversees Underwriting, Product, Pricing and Reinsurance strategies across the Group. He is responsible for setting strategic processes to identify, evaluate, and manage emerging risks, while managing the overall insurance portfolios to ensure an optimal balance between growth and profitability.

He is a seasoned insurance professional with extensive experience across global markets. Prior to joining Tune Protect, he held several key leadership roles including Chief Underwriting Officer at AXA Affin General, Property Practice Leader at AXA Asia, Associate Director – Underwriting Property at AXA Singapore, and Head of Client Markets for Swiss Re Malaysia & Indochina. His professional journey also includes serving other leading multinational insurers.

Jo holds a Bachelor Professional of Insurance from the German Insurance Academy and is a member of the German Business Coaching Association.

Yuvasreetharan Muregesu

Chief Operations Officer

Yuvasreetharan Muregesu (“Sree”) joined Tune Protect on 2 January 2021, and he is currently the Chief Operations Officer of Tune Protect Group (“Group”). He was the Head of Transformation – Group and Head of Technology for Tune Protect Malaysia, the General Insurance subsidiary of the Group prior to assuming his current role.

In his role, Sree oversees the Claims, Customer Excellence, Policy Processing, and Innovation functions across the Group. He is responsible for driving operational excellence by setting KPIs and performance targets, implementing process improvements, standard operating procedures (SOPs), and ensuring robust operational controls across functions.

Sree brings over a decade of experience in the insurance industry, with a strong background in technology, digital transformation, and operations. Prior to joining Tune Protect, he was the Head of Transformation and IT at AXA Affin General Insurance. His professional journey also includes roles in prominent multinational organisations such as Amway, DHL Express, and Hewlett Packard, where he led various technology and transformation initiatives.

He holds a Master of Business Administration (Hons) from Anglia Ruskin University, United Kingdom.

Janet Chin

Chief Executive Officer,
Tune Protect Re

Janet Chin Yoke Heng (“Janet”) joined the Company on 1 March 2021, and she is currently the Chief Executive Officer of Tune Protect Re. In her new role, she oversees the overall business and operational aspects of the Group’s general reinsurance division. This includes formulating strategies, creating plans, developing products, and collaborating with essential stakeholders, such as global insurance partners and distribution partners outside Malaysia. Her primary goal is to enhance sales and revenue across the retail health, travel, and lifestyle segments.

She has over 28 years of experience in various local and multinational financial services institutions that include Standard Chartered Bank, Kenanga Unit Trust Berhad, Great Eastern Life, and AXA AFFIN Life. Janet’s portfolio spans across key roles in branch banking, wealth management, group insurance, bancassurance, partnerships, telemarketing, and digital business. Janet recently held the role as the Chief Partnership Officer of Tune Protect Group.

Janet is a graduate of Bachelor of Business from the University of Southern Queensland and a Master’s in Business Administration from the Charles Sturt University, Australia. She also holds various professional certifications in insurance, capital markets, credit, and unit trusts from local and international institutions.

Arijit Munshi

Chief Executive Officer,
Tune Protect EMEIA

Arijit Munshi (“Ori”) joined Tune Protect EMEIA, Dubai, the UAE on 1 May 2014. In his role as the Chief Executive Officer, Ori is responsible in identifying new areas of growth, revenue opportunities and customer acquisition within Europe, Middle East, India & Africa (EMEIA) region focusing on providing digital Travel solutions for the Travel Industry as well as look at new areas of partnership and affinity within the non-travel industry segment.

Ori and his team also manage relationships in providing digital solution with regards to ancillary products across the EMEIA region with his vast experience within travel, digital and hospitality sector.

He has over 26 years’ experience within the various pillars of the travel and aviation industry which include Air Travel, Travel Management, Travel Technology and Hospitality.

He holds a Bachelor’s degree in Commerce from the University of Mumbai and has an MBA specialising in eCommerce.